ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2021-11-19

Thrilled

"Loved the sunglasses. Found it here for a fraction of its cost elsewhere. It was an excellent sale and they arrived in perfect condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-11-17

Quick

"Quick delivery. Beautiful watch"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-11-16

Excellent quality and price

"Excellent quality and price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-11-15

It took a while but arrived eventually and everything was in order, happy overall.

"It took a while but arrived eventually and everything was in order, happy overall. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2021-11-15

took forever for the order to process and shipping keeps getting delayed

"took forever for the order to process and shipping keeps getting delayed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2021-11-12

It’s been 8 days and Timepiece still has not shipped a watch that was supposed to be in stock and has not replied to my emails.

"Not happy. The order was placed 8 days ago for an item that was supposed to be in stock and still has not shipped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-11-10

Citizen BM6980-08E watch

"I worded this watch on 11/03/21 and They didn’t shipped it. Today is 11/10/21"


Verified
5/5

2021-11-09

Bell&Ross Tourbillon

"Professional experience in all aspects...thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-09

BEAUTIFUL

"The watch was beautiful!! They shipped out so fast too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-02

Happy that I found Timepiece!

"The citizens website kept kicking out my CC and so I went to my computer and googled the watch and save some money I just Can’t see the numbers to register my watch for warranty "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2021-11-07

Prompt ship, perfect product

"I received the watch I had ordered promptly in perfect condition, running at 0 to +2 spd. All features on the watch worked, it was new. I was a bit nervous spending $8k with a company I had not been familiar with, but all was well. Price was well discounted off MSRP and I am happy with the service as well as the watch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2021-11-06

return issues

"items came as advertised and timely. two of the four items needed returned and customer service has been a slow process still waiting on return authorization after multiple days"


Verified
5/5

2021-11-06

Excellent

"Nice place for shopping my new watch "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2021-11-05

Strange and suspicious

"I completed my online AMEX credit card order and received a phone call from the company asking to verify my order. I have never had to do this with any online order previously. Giving the benefit of the doubt to what appears in my research to be a legitimate company, I called back and left a message to the requested phone number endorsing the order. Then I received another odd phone call with the same request. I called the company directly and the friendly operator told me that this must be because it was my first order. She stated she would ask the verification department to clear the order, but that she couldn’t guarantee it. I have heard nothing in the week since. This is altogether too strange and dubious for me to pursue any further. "


Verified
1/5

2021-11-04

Do Not Buy From Timepiece.com!

"Timepiece.com is at best a horrible online vendor and at worst a scam outfit! I bought a watch from this site using a debit card for payment. My card was charged but after a week NO WATCH. I called their customer service line and was told that they would expedite the order. The next day the charges disappeared from my bank account statement. I then tried to contact them via phone but their VM inbox was full. I tried to send an email but it was rejected as well. None of these are good signs of a vendor who is trying to run a customer oriented operation. If the watch you are contemplating buying from Timepiece.com is being offered at a FANTASTIC price compared to other sites simply ask yourself - WHY? You get what you pay for and Timepiece.com is no exception.
"