"great prices, good people to deal with"
"Never had better customer. All of the workers were so friendly! "
"Great service and prices were much lower than competition. Employee I dealt with wasn't pushy, which surprised me."
"was very nice. friendly people. got me best tire for my money.
"
"I went in for a flat repair. I had a coupon for a free service "Other fess may apply" I did need to pay for a rebalance which is standard and I accepted. Before the service, I asked them run soapy water around the tire to make sure I hadn't damaged the sidewall. About 20 minutes later, my vehicle ready. I asked again if the sidewall was ok. I was assured it was.
The next morning the tire was flat. I inflated it and sprayed soapy water on it. As I feared, bubbles from the sidewall. My wife and I had to change back to the donut spare, she was late for work, I threw out my back.
So, they wasted my time, my wife's time and cost me money. They in turn, lost a possible $800 tire sale, and any repeat business me or any of my friends.
On a good note, the staff was friendly. I just wish they would have listened to the customer a bit better.
UPDATE: I was contacted by Alisha. A customer service rep for Monroe. After a couple of days, she called back to apologize. Proper steps were being taken at that location to ensure this will not take place again. I was then offered a laughable $25 gift card. Really!? $25 does not begin to cover the cost of the failed flat repair, the time lost from work changing the failed flat repair, and medical care for my back.
I respectfully declined and explained that she should offer it to a needy person that might actually use it. I, personally will never set foot in Tire Warehouse again. ANY Tire Warehouse."
"I love TireWarehouse service because they are really good entertain customer and solve all issue and guide for right thing. good tire quality"
"Super prices excellent broad choices of tires great customer service will always get my tires here"
"They overcharge for fixing a flat if you need a flat repair I would go somewhere else."
"Very pleased with the price for my tires and alignment, and the people there were very helpful and courteous. Pleased to receive such good customer service."
"They stock almost any imaginable tire and give great service. 'Nuff said!"
"Good Service! Will definitely go back for my tire needs."
"The Tire Warehouse in store #0974 have always been good to me. They check my tires & answer my questions. I prefer this Tire Warehouse over other places to buy tires."
"I switched from VIP to Tire Warehouse last year after getting less than acceptable service from VIP. I have made 2 visits, and am happy with the service at Tire Warehouse. They have knowledgeable staff and give accurate and practical advice. I recommend them to friends."
"The staff was courteous and professional. The explained everything and the price couldn't be beat."
"i paid a desent price for 4 grabber 2 tires but when the tire got punctured on side wall it cost me 120.00 for one tire and the bead on the other was bad due to instalation but it stills goes down on 2nd one and they want me to pay another 120.00 i just cant afford to buy any more so if theres any help out there please give me a call ***-***-**** ty roberty "