"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Great!!! Delivery was super fast "
"Great experience as always!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Was sold new tires that were three years old. Surprised I wasn’t told about age when ordering as I both texted and spoke to agent about purchase. Eventually I was given a credit to keep the tires vs returning order. But disappointed in this sale. I have purchased 5-6 sets of wheels/tires in the past with no issue. But will be much more questioning if and when I decide to buy again from Tire Rack."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"Good price, fast delivery, order accuracy."
“Thank you for the 5-Star review!!!”
"Great!! So super easy!! All I had to do was put my make/model in and Tire Rack told me exactly what tires to get. They also shipped them directly to a tire place near me the next day! Great!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Web site was easy to navigate and the price of tires was better than the local tire shops. Tires were delivered to installer within two days and now I just need to have them mounted, which will be next week."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"I had a few vehicle items to take care of & thought I’d knock them all out at a national retail mechanic. When it came to tires they steered me away from the run flat products I wanted because they couldn’t provide installation. I need that capability because I don’t have a spare tire. Tire Rack had exactly what I wanted & delivered it under 24 hours directly to a nearby Discount Tire shop. All 4 installed in under 25 minutes!! Great service. I highly recommend Tire Rack & Discount Tire."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Simple process from start to finish. Tires and wheels fit perfectly. Very happy. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Wheels arrived with some scratches, so I emailed their customer service. They did not respond. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"Still haven’t received my wheels and tires that i ordered that were listed as available. Once i ordered them they became unavailable. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"Was a good transaction, came in a timely manor even a day earlier than expected cant complain.. product is as it should be Thank you."
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"good job guys, thanks Thants it"
“Thank you for the 5-Star review!!”
"Tire Rack was able to provide me with a great price on some tires I was having trouble sourcing anywhere but Les Schwab. (in my area they had terrible reviews leading me to believe it would be risky using them for longterm services). Thankfully, Tire Rack was linked with Discount Tire who I trust in this area. The tires were a good price and communication about order and shipping updates and the ability to schedule an install appointment during check out for the order was super easy and user friendly. Great job Tire Rack on offering that efficient scheduling opportunity with the purchase. The only reason I gave 4 stars instead of 5 is the 4-tire order was allegedly shipped individually or in pairs.. As such, I was updated that one pair or 2-tires were delayed in shipping and subsequently wouldn't arrive to Discount Tire for a at least a further day. I had already gotten confirmation that the first pair/ 2-tires were delivered and the Installation date was just a day away. So, I did end up rescheduling the appointment just to be safe to make sure all tires were available. Incidentally, the 2nd pair did end up getting delivered in time so I could have kept my original appointment but I didn't want to leave not knowing until the last moment. That being said, will definitely look to Tire Rack next time I need some tires. Although hopefully this set lasts me ten years as the previous set did. Thanks Tire Rack! Great job! "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
"My customer service representative was very knowledgeable "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Tires were shipped to Discount Tire quickly and installed. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
A rep from Tire Rack, TireRackElise, has responded:
“Thank you for taking the time to leave us this wonderful review!”