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Product & services pricing
4.09/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.18/5
Customer service:
3.98/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
5/5

2024-12-21

Thanks Tire Rack !

"Excellent order and delivery. "

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Rep reply posted 2024-12-21
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-12-21

Great price, great delivery time!

"Website is easy to use, pieces are very competitive and the recommended installer was fast!"

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Rep reply posted 2024-12-21
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-12-21

Extreme efficiency

"I ordered my tires on a Friday mid day and was told it would take about 2 to 3 days to arrive at my local installer and the tires not only shipped out on the same day, but they were actually delivered on that following Sunday, super quick and I was notified all through the process, very satisfied!"

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Rep reply posted 2024-12-21
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-12-20

Fantastic Service

"I needed 4 new all-weather tires for my BMW I4 M50, not only were the tires delivered immediately, but the installer was able to come to my home and seemlessly install the tires on my car. As a result, we just purchased 4 tires for my mother Honda Accord!"

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-12-20

Love it

"Very easy experience from beginning to end. I am super happy with the tires, best set of tires I've ever had on any vehicle. The installer was awesome, the price is great, I could not be happier."

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“We are thrilled that you enjoyed your experience. We look forward to seeing you again!


Verified
5/5

2024-12-17

Great service.

"Tires arrived fast. Something messed up on their end and I got a different tire. Ended up being a better one after speaking with customer service. Will buy from them again."

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Rep reply posted 2024-12-17
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-12-20

New Rims for Christmas

"Flawless experience. Ordered, delivered, got them installed and enjoyed it all "

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-12-20

It's easy to purchase Tires from Tire Rack!

"The research Tire Provides for it's Customers on their Tires is critical to assure you purchase the tires you need for your specific application at the price you want. And thank you for the Free Two Year Warranty on my BF Goodrich K03's!"

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
3/5

2024-12-20

Solid ordering process , crappy pick up

"No problem with ordering. When it was time to to pick up the tire at the Doroville location, complete disorganization. Had to remind the employee that I was there to pick up a tire. Them got brought the wrong time. One guy who looked like to be a supervisor was running around with no direction. I get that mistakes happen, but the show the employees put on at the Doraville location was 3 ring circus quality. "

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”


Verified
5/5

2024-12-20

Amazing customer service!

"If I could select 6 stars, I would. Not only did my order arrive NEXT-DAY, the service experience was thorough and personal from start to finish. After a hiccup during the ordering process, I was contacted by someone within minutes about compatibility between items I’d ordered on recommendation of their website. To resolve the issue, he offered an alternative item with a price match and revised the order. When he accidentally submitted the wrong color selection, I was able to reach an agent quickly, and she provided several options to resolve—I chose the fastest. Also, shipping manager deserves a raise because the order made it from CT to western NY in less than 24 hours!"

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-12-20

Out of state tires

"Great service and value , 1,500 miles from home and it was easy."

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-12-20

Very Happy Customer

"Tire Rack has very knowledgeable and helpful people on their staff. I needed to change my order, they did that and helped me get the correct wheels and tires for my car. I couldn’t be happier with Tire Rack. I highly recommend them."

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-12-20

2019 Subaru Forester Continental tires

"Great experience. Needed tires due to OEM tire destroyed by steel on road. Had prior experience with Continental tires . Ordered and shipped easily. Installer did great job. Definitely will order thru Tire Rack again "

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
3/5

2024-12-20

Missing Part

"One wheel was missing the centering ring, so cause me to be delayed with getting my winter tires on my car waiting for another centering ring. Customer service was helpful in getting me a new one. "

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and we will be reaching out to you.”


Verified
5/5

2024-12-19

Tires came early!

"Needed tires asap and was told it would be 6 days for the shipment. It came in 3! I was very happy to see them come early. Thank you."

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Rep reply posted 2024-12-20
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”