"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Easy to use and I liked the overall experience. Very responsive and helpful. EXCEPT, I wrote "two-piece wheels" in the notes of my order, and the place I was going to have them installed doesn't do two-piece wheels. In my opinion this is a shortcoming of Tire Rack. They should have taken this into account during my order process. So, I had to pick them up and deliver them to a different place for installation. Bummer."
"So many reviews to read on what tire does what and how well or poorly it does it. Reviewed by actual drivers in a variety of different environments. Great help in selecting my tires. Quick and accurate responses from Chat Support. Very fast delivery to my area. Would definitely order from here again!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Tire rack makes it super easy to compare tires and find the best tire for your specific vehicle and driving style. The excellent prices and easy install is a Hugh bonus. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Great service and communication "
“Thank you for taking the time to leave us this wonderful review!”
"Two day shipping time was awesome. Tires were installed at Firestone which did an excellent job. Couldn’t be more pleased with the pricing and service! Thanks!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Exactly what I needed and arrived within 2 days of placing order. Decent quality and decent prices "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Efficient and on the mark. Outstanding experience. I'm sticking with these guys for all future tire purchases and Discount Tire on installation. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Great price for my Porsche 911 tires. Prompt shipment, excellent communication. I would definitely recommend. "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"The tires I ordered were delivered on time. The installation estimate was exactly what was quoted. The tires were exactly what I expected and performed as advertised. The process was very smooth and I will be purchasing tires through Tire Rack in the future.
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“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Great Company and Great Service!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Super nice employees. Very quick service. Loved it. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Waylon was very helpful and kept an eye on my order and made sure it shipped out ASAP "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Very Friendly staff. I will purchase again"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"We were impressed how easy it was to order and receive the tires the next day would recommend highly great company."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"The website design and interface is great. It was so easy finding tire candidates I was considering, reviewing the road test reports, customer review and making comparisons. It was also easy to select an installer. When FedEx delayed delivery to my installer, the customer service rep, Kerstin was extremely helpful to me. Luckily, the delay was still ahead of my installation date and everything worked out and Kerstin even called me to follow-up to let me know that the tires were delivered. The price charged by Tires Plus for installation was no higher than what Tire Rack showed it would cost. Also the emails from Tire Rack from order confirmation through delivery were very helpful. Other than shipping companies not being as reliable as they once were which is not really under Tire Rack's control, the shopping experience was absolutely excellent. I will not hessite to shop at Tire Rack again or recommend to others. Thank you!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
A rep from Tire Rack, TireRackElise, has responded:
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”