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Product & services pricing
4.09/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.18/5
Customer service:
3.98/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
5/5

2024-12-06

Great deal on snow tires

"Fast shipping good communication "

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Rep reply posted 2024-12-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!”


Verified
5/5

2024-12-05

Easy process, super fast delivery.

"Awesome delivery, great price, easy process "

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Rep reply posted 2024-12-06
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-12-05

Very good

"Great tire and customer service "

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Rep reply posted 2024-12-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-12-05

TR Review

"Tires were delivered within two days to my installer. Thanks!"


Rep reply posted 2024-12-06
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
2/5

2024-12-05

Poor communication and wrong order

"I placed an order before Thanksgiving for a new wheels and tire set. While the product I received is great, the communication on the order was terrible. I placed the order and then got an email saying it was delayed, no problem. I then received a call saying that it would be ready to go on Monday, so I said great and requested that they add the TPMS sensors to the order since I initially elected not to have them. They said no problem they’ll add it to my order and they’ll email when ready. Well, Monday comes and no email - I call and they say it’ll be ready after noon. I call again after noon and they say tomorrow, after noon. Tuesday after noon comes still no email. They say that they’re just waiting for them to be mounted and balanced and it should be soon. Well Wednesday comes around and still no email, so I drive out there to pick up and they said they’ve just been sitting here ready to pick up. I then go home to install the wheels, which look great, and there’s no tpms in them. So I had to take them to the tire shop have them dismount both sets of wheels, swap the sensors, and remount. Disappointing experience, happy with the product. "

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Rep reply posted 2024-12-06
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”


Verified
5/5

2024-12-05

10 stars !!! Couldn’t have been any better!!!

"Website and online purchase was very easy with huge choice of tires at very competitive prices. Shipping to installer was super fast, only 2 days from ordering!!! Couldn’t have asked for a better online purchase!"

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Rep reply posted 2024-12-06
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-12-05

MSW 30

"Fast shipping. Items purchased came exactly as they were intended. "

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Rep reply posted 2024-12-06
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!!”


Verified
5/5

2024-12-04

Snow Tire Order

"Ordered studded snow tires Wednesday nite before Thanksgiving. Received order 100% on Saturday. Cant get any better than that"

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Rep reply posted 2024-12-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-12-04

Great products and service

"As always, buying my tires from Tire Rack is easy and a great experience."

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Rep reply posted 2024-12-05
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-12-04

Great

"Everything was smooth done. "

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Rep reply posted 2024-12-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!”


Verified
5/5

2024-12-04

Great tires shipped fast right to my door

"Great tires shipped fast right to my door "

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Rep reply posted 2024-12-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-12-04

tire delivery

"tire rack worked with me to change delivery times because of the Thanksgiving holiday and it worked out great."

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Rep reply posted 2024-12-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
4/5

2024-12-04

all my stuff was out of stock

"tire rack would have received 5 stars but all my stuff was out of stock. i was immediately contacted and informed of the situation. i opted to wait for my stuff."

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Rep reply posted 2024-12-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-12-04

Good all the way.

"Quality parts and service. Fast delivery."

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Rep reply posted 2024-12-05
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!”


Verified
5/5

2024-12-04

Easy

"Very easy to order and very quick delivery "

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Rep reply posted 2024-12-05
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”