ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.09/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.21/5
Customer service:
3.98/5
Return/Replacement policy:
3.98/5
Featured Review


Verified
5/5

2024-08-16

Scots

"Purchased replacement tire after I filed a road hazard claim on my original tire. Process was super easy to get my refund on cost of replacement tire. Excellent customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-08-16

Excellent

"Great service, Best price quick delivery !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-08-16

Good experience

"Tires were priced well and shipped very quickly. Arrived at destination with no issues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-08-16

The Best

"The correct tires on the specified day."


Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
1/5

2024-08-16

Confusing and Unprofessional Business

"Tire Rack chose to lose a customer for a total of $65."


Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”


Verified
5/5

2024-08-16

Great service

"I changed my order and my shipping address they worked thru the changes with no interruption "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-08-16

Variety and efficient

"The selection of wheels and tires was great. The selection criteria works awesome, only shows you packages what your car can easily install and run. Called in to pick my package, rather it was shipped the same day and delivered next day at my home already mounted. Awesome, seamless experience.
Delivery man caused a cosmetic injury on the wheel, tire rack reimbursed for it.
"


Verified
5/5

2024-08-16

Tires for 2018 Legacy

"Good pricing and quick delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-08-16

Unbelievable

"I appreciate all the service , communication and trust! Thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-08-16

"Hunter was able to make it earlier than expected and did an excellent job. He was quick, efficient, as well as nice and respectful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-08-15

Tires for my police interceptor

"Everything went without a hitch"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-08-15

VERY SATISFIED

"i HAVE ALREADY SENT MY REVIEW"


Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-08-15

Awesome

"Great service and deals, very professional and just a great company to deal with "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-08-15

Very useful fitment guides on website

"Delivered on time with care."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the great review! We’re so happy you love your [product] and can’t wait to work with you again.”


Verified
5/5

2024-08-15

Recommendation through Delivery

"My local auto shop said they would mount, balance, and align new tires, but they did not sell tires. The auto shop suggested I have them drop shipped. I asked "who best?" and they recommended Tire Rack. I had heard of Tire Rack, but not purchased from them before. I found the comparison and recommendation information terrific. I had never heard of the brand of tire I ended up purchasing before Tire Rack. Tire Rack kept me informed with emails about the shipping and delivery (drop shipped to the auto shop). There were no surprise fees. The ability to add the drop ship address was easy. It has only been a few days, so time will tell if the tires were a good buy, but the order and delivery purchase was seamless. The recommendations were very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-08-16
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”