"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Order received in less than a week at Discount tire who mounted all 4 tires in a reasonable amount of time. I gave them a 70 mph speed check on the freeway, and all felt quiet and steady. This brand provides the only matching set of all season tires for this car w/in the U.S., so I was glad they are stable from the start. Too soon to say anything else."
"Ordered 4 tires in stock in thw Atlanta warehouse. I thight about driving to pick them up, it would have been 1 hour total to pick them up myself. The $40 off was tempting and I WISH I DID PUCK THEM UP MYSELF. I had them shipped to installer, and FedEx delayed shipment on 2 of them. This made what should hVe been next delivery to the installer, into a whole 4-5 days for ordering shipping to installation. This was th worse experience with Tirerack. The tires were in stock, my order 1st messed up due to CC error, had to fight with that delay we the order procesaing then finally shipped next day, then FEdex lost 2 tires other ones showed up1 day later. This was not easy to deal with and had to make continual appointments with installer to get them put on, since they didn't arrive like they should have."
“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?”
"Our first experience with TR, and we were not pleased with outcome. We reluctantly accepted delivery that was about 3 weeks out. The following week, received a message that the tires would be yet delayed more due to supply from manufacturer. The day after we cancelled the order and on the following day a sales rep contacts us with inventory on-hand. I explained the situation and sales rep was not aware of the additional delay email that was sent. Perhaps next time we can sort out a more timely delivered purchase."
“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?”
"An excellent experience as always. Choosing the correct tire for your vehicle isn't easy, but tire rack makes it easy with reviews and comparisons for all the different styles and brands of tires. Tire rack is the only way I will ever buy tires again. Delivery in 1 or 2 days is amazing! Thank You!!!!"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
" Been using this company for years. Consistently great service."
“Thank you for taking the time to leave us this wonderful review!”
"Goo selection for my 1953 MGTD and quick del"
“Thank you for the 5-Star review!!”
"I had the opportunity to purchase a set of high performance tires that were at the end of their production run. The price was excellent and delivery fast. I worked with my local Discount Tire store to get them installed. Overall a great experience."
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Tire Rack has an excellent website, have gotten tons of information about vehicles from the site . Prices are always good to excellent too!!!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Quick turnaround service and very communative "
“Thank you for taking the time to leave us this wonderful review!”
"Love my rims and tires! They were shipped fast and it was easy to have them mounted via discount tire. Unfortunately, one of my rims is damaged from what looks like mounting the tires."
“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?”
"Came on time. Great product"
“Thank you for the 5-Star review!”
"Really good experience. Sales thru delivery. "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"I searched the Inter Web for days looking for a "Temporary Donut Tire" of a very specific size, for my 2003 vehicle, that has been discontinued. After a few Ebay used tire "hijackers", numerous websites, and several phone calls to national tire dealers, someone suggested I look for it on TireRack.com and "low & behold", they had one in another state. I snatched it up and had it sent to me in Houston Texas, got a tire shop close by to put it on my existing wheel, and VIOLLA, rolling down the road feeling much safer. THANKS TIRE RACK... YOU GUYS RULE!!!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Ordered four tires on Thursday afternoon received them the next day from UPS. Everything went perfect."
“Thank you for taking the time to leave us this wonderful review!”
"Lightning fast phone call from Tire Rack within a nanosecond of my online order to confirm that I was ordering the correct tires. Then delivery within a couple of days. Best price and availability that I could find."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
A rep from Tire Rack, TireRackRachel, has responded:
“Thank you for the great review! We’re so happy you love your tires and can’t wait to work with you again.”