ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.10/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.21/5
Customer service:
3.99/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
5/5

2024-07-31

Flawless

"On time... Great clearance pricing... great company..Vredestine"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-07-31
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-07-31

The best

"I can’t see purchasing tires, anywhere else, thank you, Tak!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-31
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-07-30

New wheels for Jeep

"Received the wheels in one day of order. Had them installed by the suggested local installer. They did an excellent job and look wonderful Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-31
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
3/5

2024-07-30

Somewhat Satisfied

" Be careful when dealing with Tire Rack. The install price I was quoted was not the actual charge (it was more). The shop Tire Rack suggested does not do rebalancing or rotation ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.”


Verified
5/5

2024-07-30

Always excellent service!!

"Perfect!!
I always get super service!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
1/5

2024-07-30

Bad experience

"This is the second time I ordered tires. And they sent them to the wrong address lost them both times.
I ordered the last set July 21st and I'm still waiting.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.”


Verified
1/5

2024-07-29

"I am so disappointed with Mr. Tires I made my appointment went there and was told the gentleman left sick, I ask why they would not call or text email letting me know and the only answer I got was you have to make another appointment. I made another appointment went their left work early again to be told the gentle left with emergency I ask again why you could not call text email and let me know the answer I got was he just left.

So I had to call my husband to come get my tires and take them too another company to put my tires on which cost me more money, I think the way this was handle was not professional, nor courtesy way of doing business.

"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-29
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”


Verified
5/5

2024-07-30

Great deal. Top rated service

"Easy to order, great installer, painless"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-07-30

Great seller, great price , great tires…so far.

"See above See above See above"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-07-29

BFGoodrich KO3

"Awesome customer service and support. Thank you Tire Rack."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-07-29

Great

"Easy and great experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-29

Great Price and Super-Fast Delivery !

"I had ordered one tire with the idea of doing a test fit before purchasing a set of 4. To my surprise the tire was shipped that day and I received it the next day. Along with getting a great price, I got fast shipping. That`s hard to beat. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-30
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-07-29

Best tires website

"Best prices and fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-29
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-29

Great service

"I received my new tores 6 weeks ago and 1 tire got nailed as was unrepairable so I ordered the replacement (under warranty) and they sent it out the same day and I received it 1 day after I ordered.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-29
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-07-29

Arrived on time had it installed at my own installer

"Quick and easy, luv the way these tires hang on the corners"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Rep reply posted 2024-07-29
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”