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Product & services pricing
4.10/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.21/5
Customer service:
3.99/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
5/5

2024-07-25

User friendly

"Easy to find the right tire for my car. Delivery was prompt and without snags."

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-07-25

Always a pleasure

"I have been ordering from tire rack for years now and will continue. It’s an easy process with no hassle and I have a pick up location nearby for same day pick up. Can’t beat that. Thanks Tire Rack."

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-07-25

Amazing Experience

"From the pricing to the selections to the local preferred shops, this was such a great experience. I will be telling anyone I can about this website. I highly recommend!"

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-07-25

Great Tires

"I ordered tires and they were delivered in good shape. Not a big deal. It's hard to break tires."

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-25

Installation of tires

"Excellent Customer Service"


Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-07-25

Macan turbo PP tires

"Always great selection, service if needed and quick delivery. This is my second set of pilot sport 4S for my macan. I have 63k miles total on two sets of summer tires shared with one set of snows. Excellent tires on any car. "

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you for the great review! We’re so happy you love your tires and can’t wait to work with you again.”


Verified
3/5

2024-07-25

Manufacturing day

"The experience wasn’t bad but I was disappoint when I saw the DOT of the tires. You send me tires that has been made two years ago and that’s not right."

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?”


Verified
5/5

2024-07-24

Awesome service

"From the time I got on line and until the time set of 4 tires showed up at my door was awesome"

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-07-24

Excellent!!

"It was an amazing how fast I got my tires Thank you!! "

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-24

Awesome

"Great on time and smooth "

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
1/5

2024-07-24

Hours with customer service. I still don't have my correct tire

"I ordered michelin pilot sport 4s HN and they kept sending me M01. I have wasted so much time with customer service to resolve mistake that they have made twice. Not what I expected ordering from such brand name company. Might the last time."

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Rep reply posted 2024-07-25
A rep from Tire Rack, TireRackRachel, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”


Verified
5/5

2024-07-24

Wash

"Everything purchased is perfect and absolutely beautiful.

"

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Rep reply posted 2024-07-24
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-07-24

Excellent service

"Quick Delivery and excellent hand off to install tech."

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Rep reply posted 2024-07-24
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-24

Awesome sauce

"Ordered and delivered within 24 hours "

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Rep reply posted 2024-07-24
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-24

Mom's car

"My mom shredded two tires on a curb. Order two new tires. They were delivered to my shop online and my mom was able to get her car back in time."


Rep reply posted 2024-07-24
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”