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Product & services pricing
4.10/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.21/5
Customer service:
3.99/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
1/5

2024-07-01

Totally messed up

"My tire was sent to an installer on the complete other side of the state "by mistake". I got "sorry" and they reshipped the tire which was late getting to the installer and I had to wait another day to get it done. Over a week to get 1 row installed and nothing more than "my bad". Gonna have to shop harder next time I buy tires"

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and a member of our team will be reaching out.”


Verified
5/5

2024-07-01

Good

"Quick service good product"

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-01

Everything good

"ride is very good no problem"

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-07-01

Good site with good deals!

"Easy to order, good prices, and easy delivery and install at my local tire shop. I get all my tires here now! "

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-07-01

I’m a ten year customer for at least a half dozen vehicles.

"Excellent all around. I’ve had one Road Hazard issue, and recieved tire replacement andi nstallation reimbursement without question or hassle (yes, I’m that old!). $439.00 worth. Our installer is very happy to work with them, also."

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-06-30

Great

"Fast delivery and great pricing"

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!”


Verified
5/5

2024-06-30

Tires were shipped quickly

"Shipped quickly and easy to contact and schedule installation "

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
3/5

2024-06-30

First time let down

"Ordered the tires I wanted at a great price. But had a long away delivery date and the was pushed back another month. Yet was able to get the same tires at the same price with a much sooner delivery date. First time I was let down by tire rack in over 4 different orders."

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and a member of our team will be reaching out to you directly.”


Verified
5/5

2024-06-30

Great service

"It was good my order when easy to place and everything arrives on time "

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-06-30

Great!!

"Fast and easy! Arrived early and was super excited about the purchase in person!"

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-06-30

Simple, Quick, Efficient

"Ordered tires. Order was ready for pickup the next day. Arrived at New Castle Tire Rack and let them know I was there. Tires were loaded 5 minutes later. Receipt was provided. Excellent overall experience."

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-06-30

Good Price and Super Quick Delivery

"I ordered a set of Cooper Cobra’s and they arrived the next day. Great price and no charge for shipping. I’m very happy. "

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-06-30

Great Results!

"Fast, easy and affordable."

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-06-30

Excellent

"Smooth ordering and process for delivery to a local tire shop for installation."

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-06-30

Reliable service

"Was able to obtain the proper tires within 48hrs for my car. Best service. "

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”