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Product & services pricing
4.10/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.21/5
Customer service:
3.99/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
5/5

2024-07-02

Great way to buy tires

"I went online, found my tires, saved a bunch of money, found the installer close by, set appt. Everything was smooth!

Would def buy again from tire rack.
Chris F
"

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-02

Talk about customer service

"I placed an order recently for 2 sets of racing brake pads. Within a minute of finishing the online order, my phone rang. Caller ID said, Tire Rack. There were calling to a) verify that I did indeed want to order 2 sets of pads and b) to let me know that they had to split the order because one set was available from the closest warehouse and the other set would be coming from further away. This was not a problem for me as I did not need them immediately. However, in the end both boxes showed up 2 days later.

Love Tire Rack!
"

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-07-02

Tire rack comes through, as usual.

"I was a tad put off by the installer, who took almost two hours to put four tires on, but you guys held up your end of the deal; tires arrived double quick and at a reasonable price (to the extent that anything is reasonably priced these days...)

Do you accept reviews of the recommended installers? If so, I was unhappy with them.
"

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention regarding the installer, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”


Verified
1/5

2024-07-02

Customer service

"I was 2 times charged for the same item, waiting for 2 weeks to be credited back!!!!!"

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”


Verified
5/5

2024-07-02

TirPurchase

"Tire Rack ordering process is extremely easy. You have all the information you need to pick out the tires for you car. Tires were delivered to my chosen installer in a couple of days. Great service."

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-07-02

Tire purchase

"Awesome service.. quick delivery "

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-07-01

Tire Rack came threw with useful information tracking data

"Tire Rack provided everything that we needed to get the tires for our Mini Cooper JCW and we had them installed, balanced, and checked out for us. KUDOS to both Tire Rack and German Tech Autoworks! Both entities provided us with timely and useful information. We will be installing our GP3 with the same tires when new shoes are necessary! "

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the great review! We’re so happy you love your tires and can’t wait to work with you again.”


Verified
5/5

2024-07-01

New tires

"In stock, showed up quickly without problems "

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!!”


Verified
5/5

2024-07-01

Fast and Easy

"Website easy to navigate and compare tires. The reviews and test comparisons are helpful.
Shipment arrived next day as advertised.
"

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-07-01

Great experience!

"Everything was done as promised! "

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-07-01

Great experience.

"Low price for good brand products, and fast in delivery."

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
4/5

2024-07-01

Quick delivery

"Quick delivery delivery quick"

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!!”


Verified
5/5

2024-07-01

Everything went smoothly

"I would buy from Tire Rack again!"

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Rep reply posted 2024-07-02
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
4/5

2024-07-01

A good experience.

"Purchasing the tires was easy but applying for the rebate left a lot to be desired."

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention, and a member of our team will be reaching out.”


Verified
5/5

2024-07-01

Fast Shipping

"I receive my order so quickly thank you!!!!"

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Rep reply posted 2024-07-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”