"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Sent me 26 month old tires and would be okay with sending me 36 month old tires. That’s not an ok practice. No consideration offered other than a full return. As excuse of we have a thousand warehouses and we can’t control what they do is not an acceptable answer."
"looks like the right tire I needed. Hope it comes soon"
“Thank you for the awesome feedback! We're thrilled to hear that you found the perfect tire at the right price. We're working hard to ensure your order arrives promptly. Enjoy your new tire once it's delivered!”
"Need a tire for my Tow Truck it was very easy to place the order. Hopefully, it will get here very soon"
“We're thrilled to hear that you found it easy to place your order for your tow truck tire! Thank you for choosing Tires Easy, and we'll do our best to get it to you quickly.”
" Instead of waiting on hold, I opted for the call back service. The return call representative was courteous and knowledgeable. I’ll buy more tires from tires-easy. "
“We're thrilled to hear that you had a positive experience with our call back service! Thank you for your kind words and for choosing Tires Easy. We look forward to assisting you with your future tire purchases!”
"Easy, clear and simple to use."
“Thank you for the amazing 5-star review! We're thrilled to hear that our website was easy, clear, and simple to use for you. We appreciate your feedback and look forward to serving you again in the future.”
"Literally the quickest questions and the easiest and the warranty just had me. Waiting on delivery :)"
“Thank you so much for your fantastic review! We are thrilled to hear that our quick and easy process, along with our warranty, have left you impressed. We can't wait for you to receive your new tires!”
"They were scheduled to be delivered Saturday (end of the day) and finally arrived Monday late morning. The tires were deformed from being smashed during shipping and were extremely difficult to mount. i would recommend packaging changes to keep the product uniform through shipping."
“We are sorry to hear about the shipping delay and the condition of the tires upon arrival. We take feedback like this seriously and will certainly look into improving our packaging to prevent any similar issues in the future. Thank you for bringing this to our attention.”
"Simless. Tire was delivered on time and in good shape. Thanks you!"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a seamless experience with us and that your tire was delivered on time and in good condition. We truly appreciate your feedback and thank you for choosing Tires Easy!”
"The ordering process was smooth and seamless! Just a easy experience... Just like Sunday Morning! BOOM! "
“Thank you so much for the amazing feedback! We're thrilled to hear that you had such a smooth and seamless ordering experience with us. We aim to make buying tires as easy as possible, and we're glad we hit the mark for you. Have a fantastic day ahead!”
"I had to enter my information no less than 6 times to get it to go through. Quite frustrating
However I am very excited that you have the very specific tires I need. "
“We are sorry to hear about the difficulty you experienced when trying to place your order. We apologize for any frustration this may have caused. We are glad to hear that we have the specific tires you need. If you encounter any further issues or need assistance, please don't hesitate to reach out to us for help.”
"Been trying to get a hold of someone an no one answers. Been on hold for an hr. Tried the call back an. No ones called me back"
“Thank you for your feedback here! We have extended wait times currently due toa high volume of contacts. We apologize that you have not been contacted by a representative yet. Please feel free to reach out to us and enter our call back queue or to send us an email at reviews@tires-easy.com . The wait time for the call back queue currently is within an hour, while we tend to get back to emails within 24 hours.”
"Found the exact tire I wanted at an amazing price! Couldn’t be happier! "
“We're thrilled to hear that you found the perfect tire at an amazing price! Thank you for choosing Tires Easy. Drive safely with your new tires!”
"Haven't heard anything from you about my order yet."
“We are sorry to hear that you haven't received an update on your order. Please contact customer service at reviews@tires-easy.com and provide them with your order number so they can look into this matter for you. Thank you for bringing this to our attention.”
"Customer service was great !!"
“Thank you so much for your fantastic review! We are thrilled to hear that you had a great experience with our fast shipping and top-notch customer service. We truly appreciate your feedback and look forward to serving you again in the future!”
"Simple checkout. Great deals!"
“Thank you for the amazing 5-star review! We're thrilled to hear that you had a seamless checkout experience and found great deals with us. We appreciate your support and look forward to serving you again in the future.”
A rep from Tires Easy, marianaal, has responded:
“We are sorry to hear about your experience with receiving old tires. We understand your concerns and apologize for any inconvenience this has caused. Please reach out to our customer service team at reviews@tires-easy.com. We appreciate your feedback and thank you for bringing this to our attention.”