"I do not move my laptop much. When the battery died I wasnt sure I wanted to replace it as very pricey. Tmart price was much less and service was great. Now I'm on the move from room to room. Outside if I want. Thanks to Tmart"
"I order a head light and expected that it came with batteries and a charge. It was necessary to purchase extra the batteries and a charger which brought the resulting price to several dollars than what I see advertised. The sales picture was deceiving and it cost me more. Also no information on either the head light, the batteries or the charger. I am expected to guess when the charge is complete or how long a charge might take. Shopping with Tmart is a test of patience and a task of endurance"
"T mart has changed their Web page setup, much more user friendly, order tracking is a lot easier with a quicker response.
Placing an online order is very nice, most everything ships within 24 hrs., you just have to understand that not everything ships from U.S. warehouse so receipt of an item is a little further out. Their packaging is sometimes a bit light, so the product box that the item is in may be damaged, but 99% the product is fine. If there is any issues with the ordered item, i.e. doesn't work, damaged on receipt, contacting customer service and their response is quick, an the issue is taken care of. Product list is extensive, and pricing is very good, and have not had any issues with quality. "
"Item recieved quickly and met my expectations"
"I had many issues with my phone. It turned out to be just the battery. The battery that I ordered was delivered quickly and was inexpensive. I'm happy"
"ordered GPS 2/11/17 still have not received it."
"Does this Company in CHINA listen or believe they are not ACCOUNTABLE ???
Purchased in 'good faith 12V portable car cooler, 12V plug in NO power, faulty goods?
REFUSAL to issue a return label when goods are 'faulty' and do NOT WORK, very POOR Customer Service as witnessed & stored on e-mails?
ANY other registered Customers with similar real CONCERNS & same situation???
Also very SLOW DELIVERY after payments made?
Still WAITING for RETURN response, note order No attached."
"Fast delivery, price and a good and fast customer service
Fast delivery, price and a good and fast customer service.
All orders were delivered as stated on the site."
"I love this site for the variety of tools and toys. The prices are great. The quality is generally acceptable. You just have to be patient for the items to ship to you."
"it did not work no matter what I did.The re. Is no c usomer service to contact"l"
"i ordered to get the item the first days of february, i havent got the item, and the customer service does not help me. the worst service i ever got from internet"
"But choose a shipping methods that costs more for your customer to wait longer."
"I have purchased from Tmart 6 times in past before this 7th purchase.
Surprisingly the item I wanted was cheaper at Tmart than two of their competitors.
I first had trouble logging in, then when I tried to update my e-mail address I realized I not. I could reregister in a new account but would lose my points for past purchase. This is the first time I received a product from Tmart that was defective. When I contacted them they quickly responded and asked that I send a video or pictures of problem. I had problems using their video download, and they responded as that they did not receive them. I re-sent the TWO videos multiple times in different formats but never could get another response from them. Tmart lived up to what I have read in past on RC Group Tmart not known for good customer support. I will think long and hard before buying from TMART again.
"
"the time for receive the package is very long, "
"small, but for size large capacity. kept things cook as I desired.
for my needs, the perfect product."