"I have always been satisfied with Tmart, but this time I purchased an inexpensive digital watch which came with an almost depleted battery. I have to decide whether to buy a battery, which is somewhat hard to find. "
"Delivery took about a month. The shipping package (plastic envelope) was damaged in transit (torn) which resulted in a few small hardware pieces missing. I assume they were lost in transit. After contacting Tmart, they will replace them..."
"The led light strings do not work. There is no way on the website to contact CS. Waste of time and money. Will NOT use TMart again."
"Order information on website was confusing and customer service was a disgrace. "
"I am a customer of Tmart since Last 4 Years, in this period i have made many purchases with Tmart and I was totally satisfied by their Shipping method,Prices and After sales Support. I am Strongly recommending this site for every body."
"1-2 months ago I would have given them 5 stars, but now they have slid down to 1 star!
Problems (in order)
1) stopped live support
2) customer service emails are the worst! They don't copy my message so I have no idea which issue they are replying to.
3) prices AND inventory are different from email blast to when I click to order. Recent issue is same day they email an ad, I click to order and item discontinued. FIVE emails same day to customer service to complain and they tell me it's in stock... do they not check their own links???? I had to email them the link and then they tell me 'now in stock, site should be updated'. It wasn't, they lost my business, I buy item from AliExpress.
4) I leave feedback and lately it never shows up. One item I left feedback for same item 3x and still not showing. I have lost faith in this company and am now buying from other companies. "
"Thank you,
It was exactly what I wanted, and for an excellent price."
" When my order had not arrived in two weeks I wrote a note to T mart which they answered immediately reassuring me and my product was there two days later takes a long time to get stuff from China everything works perfectly I couldn't be happier and the prices are the best "
"I ordered the waterproof DV camcorder and SD card adapter on September 16, 2015. I received email confirmation that my order was received and that the items would be shipped in 1-2 business days. My credit card was billed. However, I have not received the items as of October 19, 2015. Please tell me how I can talk to a customer service representative."
"Item came quickly and seems to be wrking great!"
"I think Tmart is is the Best, for online shopping, they have a very wide inventory,
you will find what you need!
Thank you Tmart.
"
"I ordered faucets from Tmart. When they arrived one had all sorts of marks & damage. They took over a week to issue me a return label. Then they sent me a replacement. This took another 1.5 weeks. When it arrived it had yet more marks & was defective. From when I first ordered to now it has been more than 2 months & I still do not have a set of working non defective faucets. Absolutely awful experience with this company."
"Tmart always delivers. They have quality products at great prices. I have never been disappointed with a product. "
"Item descriptions are often not clear and the same superlative language is used for a variety of products. Similar products are often not grouped together. Sometimes "same day shipping" (from overseas warehouse) can take a month to arrive. Products are sometimes substituted w/o notice."
"i got empty torn envelop after 3 weeks of my order."