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Verified
2/5

2015-10-22

"I have always been satisfied with Tmart, but this time I purchased an inexpensive digital watch which came with an almost depleted battery. I have to decide whether to buy a battery, which is somewhat hard to find. "


Verified
5/5

2015-10-22

"Delivery took about a month. The shipping package (plastic envelope) was damaged in transit (torn) which resulted in a few small hardware pieces missing. I assume they were lost in transit. After contacting Tmart, they will replace them..."


Verified
1/5

2015-10-22

"The led light strings do not work. There is no way on the website to contact CS. Waste of time and money. Will NOT use TMart again."


Verified
1/5

2015-10-21

"Order information on website was confusing and customer service was a disgrace. "


Verified
5/5

2015-10-21

"I am a customer of Tmart since Last 4 Years, in this period i have made many purchases with Tmart and I was totally satisfied by their Shipping method,Prices and After sales Support. I am Strongly recommending this site for every body."


Verified
1/5

2015-10-20

"1-2 months ago I would have given them 5 stars, but now they have slid down to 1 star!

Problems (in order)
1) stopped live support
2) customer service emails are the worst! They don't copy my message so I have no idea which issue they are replying to.
3) prices AND inventory are different from email blast to when I click to order. Recent issue is same day they email an ad, I click to order and item discontinued. FIVE emails same day to customer service to complain and they tell me it's in stock... do they not check their own links???? I had to email them the link and then they tell me 'now in stock, site should be updated'. It wasn't, they lost my business, I buy item from AliExpress.
4) I leave feedback and lately it never shows up. One item I left feedback for same item 3x and still not showing. I have lost faith in this company and am now buying from other companies.
"


Verified
5/5

2015-10-19

"Thank you,
It was exactly what I wanted, and for an excellent price.
"


Verified
5/5

2015-10-19

" When my order had not arrived in two weeks I wrote a note to T mart which they answered immediately reassuring me and my product was there two days later takes a long time to get stuff from China everything works perfectly I couldn't be happier and the prices are the best "


Verified
1/5

2015-10-19

"I ordered the waterproof DV camcorder and SD card adapter on September 16, 2015. I received email confirmation that my order was received and that the items would be shipped in 1-2 business days. My credit card was billed. However, I have not received the items as of October 19, 2015. Please tell me how I can talk to a customer service representative."

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Verified
5/5

2015-10-19

"Item came quickly and seems to be wrking great!"


Verified
5/5

2015-10-18

"I think Tmart is is the Best, for online shopping, they have a very wide inventory,
you will find what you need!
Thank you Tmart.
"


Verified
1/5

2015-10-18

"I ordered faucets from Tmart. When they arrived one had all sorts of marks & damage. They took over a week to issue me a return label. Then they sent me a replacement. This took another 1.5 weeks. When it arrived it had yet more marks & was defective. From when I first ordered to now it has been more than 2 months & I still do not have a set of working non defective faucets. Absolutely awful experience with this company."

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Verified
5/5

2015-10-17

"Tmart always delivers. They have quality products at great prices. I have never been disappointed with a product. "


Verified
4/5

2015-10-17

"Item descriptions are often not clear and the same superlative language is used for a variety of products. Similar products are often not grouped together. Sometimes "same day shipping" (from overseas warehouse) can take a month to arrive. Products are sometimes substituted w/o notice."


Verified
1/5

2015-10-15

"i got empty torn envelop after 3 weeks of my order."