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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-05-29

Excellent

"Waiting for an email re: delivery
"


Verified
3/5

2024-05-24

The website is very difficult to navigate

"The searches on your website are very difficult. You end up going back to the start signing in again every time you want to review something that you have looked at not user-friendly at all."


Verified
5/5

2024-04-29

Easy Peasy

"Very easy and convenient on-line order process"


Verified
3/5

2024-03-07

Website proved to be quite challenging

"The website was quite challenging due to differences in billing address and shipping address. High end furniture with low end website. I would suggest hiring a tester to do id issues and then making changes to the website. It was not an elaborate scenario."


Verified
5/5

2024-02-08

Awesome selections to choose from

"Great shopping experience "


Verified
5/5

2024-02-06

New Florida home

"Great website. Detailed photos and easy to navigate. Having each furniture collection made it easy to shop. White glove delivery service is great!"


Rep reply posted 2024-02-06
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you for the review and positive feedback! We will pass along to the rest of the team.”


Verified
5/5

2024-01-23

Easy online ordering

"Very user friendly. I’m looking forward to receiving my new tables!"


Rep reply posted 2024-01-24
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-12-12

Fast shipping…

"Easy ordering and quick processing…can’t wait for my item to arrive!"


Verified
5/5

2023-11-30

Excellent shopping Experience!

"Excellent experience. I would recommend to anyone."


Rep reply posted 2023-12-14
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-11-02

STAR REPRESENTATIVE CALLED BUDDY

"We had the distinct privilege of communicating with your Tommy Bahama representative today. His name is Buddy. We apologize for not listing his last name. We plan to contact him regarding additional items in the future.
He will be added to our permanent contact file. Buddy is very professional and knowledgeable. The information contributed was exactly what we needed. He spent time with us, answered our questions, and did not pressure us in any way. Frankly, he is our kind of guy. We appreciate the opportunity to do business with Buddy. Ten stars for this top performer! Tommy Bahama is blessed to have him as a staff member. Kudos!

Thomas and Belle Hoger, Santa Barbara, CA
"


Rep reply posted 2023-11-02
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thanks so much for taking the time to leave a review! I've already passed along your feedback to Buddy and the Customer Care team. They will be thrilled to hear about your experience. ”


Verified
5/5

2023-10-14

Excellent website experience

"I had done my research and knew what I wanted in a bedroom suite. The site was easy to navigate and provided me with links to accompanying items. I'm delighted with a. the right to change my mind within 24 hours, and b. your free shipping and white glove service. For the price, I would expect these services but might have to pay a fee elsewhere. That is the key reason I ordered through Tommy Bahama. I have one of your beds in Florida too, and love it!!"


Rep reply posted 2023-11-02
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
3/5

2023-09-29

Almost gave up

"The web sight was slow to respond and the item I was looking for was a search."


Rep reply posted 2023-10-03
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“We appreciate the feedback. Thanks for taking the time to leave a review. ”


Verified
5/5

2023-09-20

Excellent!

"Smother. Easy. Efficient. "


Rep reply posted 2023-09-20
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-09-05

Great Store, Great People

"Best furniture experience ever.
The best Sales ladies &
Kathe gets a 10.
"


Rep reply posted 2023-09-06
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you for taking the time to leave a review! We will pass along your feedback to the team. ”


Verified
5/5

2023-09-10

Good experience

"Good overall experience from sales to delivery "


Rep reply posted 2023-09-11
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”