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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2023-07-15

Excellent service

"It was really amazing. The service was great. Love my Tommy Bahama furniture. "


Rep reply posted 2023-07-16
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-07-15

Gorgeous entry table

"We love our new entry table. It’s perfect and beautiful!!!"


Rep reply posted 2023-07-20
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
3/5

2023-07-14

Poor communication

"Poor communication on all fronts"


Rep reply posted 2023-07-19
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“We’re sorry to hear about a communication issue, and would love to learn more about your experience. I've reached out via Direct Message if you are interested in sharing more details. You are also welcome to contact our customer care team at 800.579.1166. Thank you for taking the time to leave a review!”


Verified
5/5

2023-07-14

LOVE!

"I saw this desk about a year & a half ago & I fell in love with it! I had to buy it for my new home office. Ordering online was super simple, the desk came sooner than expected. They delivered it early. Delivery took about 15mins start to finish. The desk looks perfect on my office! I can’t wait to order the bed I’m in love with next!!"


Rep reply posted 2023-07-14
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-07-14

Great Experience

"So nice to go to a store and talk to a human face to face. We went to the Palm Desert store and met Kathe Reischman there. She was so patient and helpful with us. After an hour of sorting through fabric samples we finally made the decision and got exactly what we wanted.
Thanks Kathe,
"


Rep reply posted 2023-07-14
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review! We will pass along your feedback to Kathe and the team at Tommy Bahama Home in Palm Desert. ”


Verified
5/5

2023-07-14

Truly Remarkable Quality and Excellence

"We could not be more pleased with the quality of our TB furniture. It well exceeded our expectations. "


Rep reply posted 2023-07-14
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-07-14

Smiling still

"We absolutely love our table. It’s perfect for gathering with friends, family and even game night. So happy we decided to purchase it. Makes me smile everytime I see it :)"


Rep reply posted 2023-07-20
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you for taking the time to leave a review!”


Verified
3/5

2023-07-14

Horrible delivery experience

"Tommy Bahama specifically have been great and the furniture is beautiful but I am giving 3 stars because they choose to contract with Metropolitan delivery service in the Pacific Northwest. I have had a lot of furniture delivered and this was, by far, the worst delivery experience I’ve ever had. The dispatch person, Brian, talked to me like a child that he wanted to be done with. He was extremely rude and unprofessional. The delivery guys themselves did not strategically consider how to best deliver this furniture but rather rushed through it and completely damaged our walls. The poor guys said they had 8 more deliveries to do and this was at 4pm so they were obviously rushed. It appears that Metropolitan is running an unsafe and unprofessional establishment and I would strongly encourage Tommy Bahama to reconsider doing business with them. "


Rep reply posted 2023-07-19
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“We’re sorry to hear about your delivery experience and will be sharing your feedback with our team. I've reached out via Direct Message if you are interested in sharing more. You are also welcome to contact our Customer Care team at 800.579.1166. Thank you for taking the time to leave a review!”


Verified
5/5

2023-07-14

Best umbrellas

"Love the umbrellas! Didn’t like the rude delivery person. But the umbrellas are sturdy and fabulous! "


Rep reply posted 2023-07-14
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-07-14

Simply the Best

"A great experience from beginning to end. Thank you."


Rep reply posted 2023-07-14
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”


Verified
5/5

2023-07-14

Way better than online retailers

"Much better experience than using wayfair!"


Rep reply posted 2023-07-14
A rep from Tommy Bahama Furniture, LexingtonMY, has responded:

“Thank you so much for taking the time to leave a review!”