"Always very satisfied with their cartridges but this past time they sent me ones that didn't fit for whatever reason. Well, after 1 1/2 minutes on the phone, I had a replacement headed for me and return postage for the non fitting ones. Areal pleasure to deal with with great products. Thanks"

"Every once in a while you come across a company that just plain, "gets it right". TonerRefillKits is that company.

I've been ordering from TRK for a couple of years and find the company and their products to be exceptional. It begins with an easy-to-use website, continues with a thoughtful order and confirmation process, and ends with the ring of my doorbell and the quick delivery of my order.

And the bonus? With this kind of excellence, they're going to be around a long time to keep saving me some serious money!"

"I have been using Tonerrefillkits for several years now. In addition to saving a bunch of money for my printers, It is a joy to call if there is a question, problem, or a new order, and SOMEONE ANSWERS THE PHONE! No voicemail to wade through. I recently received a phone call from the order department when ordering new toner and an error was thought, but really was no problem at all. I had changed to a newer printer, and their data showed a previous printer. They called to make sure I had ordered the correct product before shipping. AND the instructions are thorough and easy to follow.
When I did experience a problem, it was resolved by the next day! That's customer care!

Quick shipping is another plus. No waiting for an extended period for the product to arrive.

I order often from internet companies - but Tonerrefillkits beats them all.

"

"For the past five years I've been using TonerRefillkits and I'm very satisfied with their products, telephone sales staff, and website. The product delivery is fast and dependable. Most of all I like the savings. TonerRefillsKits are a good value!

Sincerely, Petrie Mitchell"

"What can I say . . . I don't even think about my printing costs anymore since becoming a customer of TonerRefillKits over two years ago. And if there is ever a problem, which has happened, they are ready with expert phone advice and/or free replacement product shipped immediately . . whatever it takes to make my printer work.

Having run my own businesses in the Bay Area for over 35 years my hat is off to John Galt for creating a business that is over the top in every catagory."

"They had me at the M&M's...

Customer service like I have never (ever!) experienced in my life. I placed my order and an hour or so later a very nice man called to verify some details. I rolled my eyes waiting for a hard sell of something else. Nope, he was really just verifying the model number of toner I needed, asked me if I had any questions and sincerely thanked me for my business. He chit chatted a bit and when I was done I was left with the warm fuzzies of talking to an old friend. I know phony when I hear it and he was what he appeared to be, a CS rep from a company I had never ordered from before making sure my order was correct, prompt and enjoyable (as much as toner can be anyway). Two days later I received my order-I did not pay for extra shipping, that was just standard FedEX. It was correct, complete (absolutely everything I'd need to refill including a piece of paper to line my desk with in case I didn't have newspaper laying around to catch the mess), a thank you note, a key chain LED light that I didn't know I needed but have used a hundred times since receiving and a pack of M&M's as a thank you. I can be bribed :) Milk Dud's would have gotten them a tatoo on my forehead tho. "

"This was really amazing for once in long time I made a call to the company and was not answered by a machine but a real live human being. I mean one that even spoke english and was not located in Afganistan or Senagal. It was quite a shock to speak with a human being that was understandable and acted like a normal type human that could have been your next door neighbor. Anyway i had a big problem. My wife happened to have just arrived in the Philippines with a brand new printer that she was hoping to use to finish up some book publishing projects. Little did she know that the wonderful printer companies in an effort to squeeze a couple more pennies our of their unsuspecting customers were now filling all toner cartridges in new printers with enough toner to last about 20 copies. I myself did not know that either but TonerRefill kits clued me in and gave me an honest answer for every question that I asked. Anyway she needed a cartridge or toner quick and discovered there were none available in the Philippines. Well that was no problem for TRK. They sent a box of toner the same day. I was worried that my wife would not be able to handle the over whelming job of refilling a toner cartridge but when it arrived. She said that she and her 24 year old female assistant had no problem what so ever. Wow! I was not there but if my wife could do it, then I think most anyone should be able to accomplish the task. Not only that but I asked TRK what printers they would recommend that would be the cheapest to operate and they immediately let me talk to technical assistance which gave me so much time and so much information that i was starting to feel guilty about eating into their profits. Needless to say I am a 100% believer. I know where to go if I have any questions and can be assured of an unbiased response. If one of these toner kits can work 3 hours walk into the jungles of Palawan in the Philippines it should be able to work anywhere. thanks a lot folks for a company they cares about making life affordable. Keep up the good work. Buy the way I never write anything on the internet. This service was so good that i broke my record and wrote a review. now that is truly amazing!"

"The organization goes the extra mile to provide toner services to its customers. Free shipping on virtually every order (anything over about $50.00), options for toner replacement (HP originals, their rechargeable replacements and refill kits.
I can order replacement materials and get essentially double the number of prints I would get by ordering OEMs for the same price.
It does take time to refill cartridges and the process is messy at best. However I feel it is worth my time to save money for my small busines. I have had mixed results with refilling the TonerRefillKit replacement cartridges (print color quality and leakage). However, I have been satisfied with the results so far.
TonerRefillKits was the company that filled me in on HP's immoral (if not illegal) practice of defaulting to using much less than the full toner charge before signalling the user that the cartridge is empty.
I enjoy ordering replacement cartridges and refill kits from TonerRefillKits to silently vote against HP as a supplier of printers and printer supplies. "

"This my second purchase from TonerRefillKits. And both experiences can only be described with one word: fantastic! I recently started my own laboratory and have a tight budget. So I began to look around for toners and cartridges with my two HP office printers to save couple of bucks here and there. Then google took me to their website. After a bit research, I decided to do a bit DIY thing to buy some toner and save some money because, man, their price is unbeatable! After I posted my first order. A very nice lady called my office number the second day to confirm my order. Three to four days later, I got my box of toner with tools and very detailed description to teach you how to refill the cartridge. My grandma can do that job---it's just that easy!
So after a couple of months when my cartridge weared out, I decided to go for them to buy several used cartridges. I would rather to pay less than $ 20 to buy a only-used-once cartridge and refill with their toner than paying $ 80 to buy a new cartridge from OfficeDepot. It's the same quality for god's sake!
You can do your own math.
I strongly recommend this company without reservation. In this economy, every dollar counts, and this company will save you some money."

"Since learning and commencing my ordering from TonerRefillKits...nothing but success and happiness. QUALITY, QUANTITY, INSTRUCTIONS, SUPPORT, COMMUNICATION, you name it... THE BEST. I don't have to search anymore...just go back "home"...there is is...just the way I WANT IT.
THANKS!!!!
Graham"

"I own a Brother color laser printer that uses TN110 carts and used refill kits and rebuilt carts with bad results. After refilling with TonerRefillKits the cartridges spew toner all over the inside of the machine. And I follow instructions to the letter. With the rebuilt cartridges, they fail after a couple of hundred prints. I had to run out to buy "official" new Brother units at full price from OfficeMax, so obviously I didn't save any money. TRK kits are priced right... if they work... but customer service is good. I'd ask their CS people candid questions about the cartridges you're using to see if there are any inherent problems with refills before ordering."

"TonerRefillKits.com gets my highest respect as a user of their services. I have been using them for well over 5 years and have no complaints. They are easy to find on the web, the website is easy to navigate, the ordering process is quick, they ship fast, and the product has never failed me. Getting toner or ink refills is a high priority for many companies today and I highly recommend their services! Don't settle for second when you can get the best! Use tonerRefillKits!
Eugene Baker
Owner
DemoMasters
Auto Dealer Follow-up"

"I am a big do it yourself kind of guy and refilling toner cartridges has always been high on my list to save money. TonerRefiilKits is the best place I have found to get my toner no matter what model of printer I have had over the years. Their refill kits and how-to instructions are the most complete and easy to follow for anyone who wants high quality and save some serious money.

On my last order I bought some toner for a new printer I have and their customer service department called me shortly after I placed my order to confirm I had ordered toner for a different printer than I had previously ordered. I was impressed that they made the call to double check things with me prior to shipping the order out. Excellent customer service! "

"The prices at tonerrefillkits.com are the best. They ever showed me how to set the printer to keep printing when it say there empty. I get at less 100 more pages. By,By, Office Max and Office Depot"

"I have used TonerRefillKits.com for the past 5+ years. Over that time I have had not less than 5 different printer models that I have purchased toner for, from Brother to HP to Oki, and your refill kits have worked for each one flawlessly. I use a lot of toner, and TonerRefillKits.com saves me a lot of money. Thanks Guys!"