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5.00/5
Chance of future purchase:
5.00/5
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5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2011-12-17

"My dealings with this company has been handled professionally, courteously and promptly. Their instruction sheets are clear and easy to follow. Despite the distance between their location and my State orders have been arriving promptly."

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Verified
5/5

2011-12-17

"When I first thought of refilling my own cartridge I thought it would be real messy. Its a peice of cake. easy and fast. Last a long time. Will keep on doing it. Great product. Better than original ink.."

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Verified
5/5

2011-12-16

"John and his compan should be a roll model for all business owners to follow! If we could pick ten stars I'd still ask for eleven to rate them with!
We have used TonerRefillkits for over 15 years now with a number of different printers. Never a single complant or negative issue with any product they have sent. Turn around time on orders and customer service have always been excellant.
Gary Reynolds, President; The Insurnce Source, Ga.
"

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Verified
5/5

2011-12-15

"One of the best outfits I've ever done business with, hands down!!
I give them a MAX rating.
"

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Verified
5/5

2011-12-15

"I used TonerRefillKits when I owned a business and loved them. As soon as the manufacturers came up with a new way to force us to buy retail, TRK rescued us. We even had a nickname for one of the fuses or chips or whatever they sent us – everlastinggobstopper. The printer kept sending us a message that we were low on ink, but we knew better. As a small business person, it was inspiring to realize they ran their business like I always dreamed I could run mine, so they were an inspiration (and provided M&Ms). I don't own the business anymore, but TonerRefillKits rescued me again, this time from buyer's remorse after purchasing a printer I otherwise love. I just assumed I could use TRK, but they hadn't manufactured an equivalent yet. :( In desperation, I approached a local brick-and-mortar refill company but was told I was out of luck and would have to pay full price. NOT ANYMORE! I requested, they delivered! Thanks again, TRK!"

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Verified
5/5

2011-12-15

"I've been using TonerRefillKits for about 5 years. Every time the refills work, and there has been zero problems with delivery or billing. However I've gotten better at doing the actual refill and can now do them quickly and without having to modify the cartridge like TonerRefillKits recommends. It's a little tricky. But that's right, I'm saying I'm a skilled, technically advanced and very happy customer. "

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Verified
5/5

2011-12-15

"WoW is what I say! What a refreshing and beyond belief customer satisfaction experience! I placed my first order for personal use and after the exceptional customer service (I can't believe they call me to see if I received the product and to see how it is working), I started to use them for my company printers!"

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Verified
5/5

2011-12-15

"Great service at a great price, and then with discounts, even better. Why drive to a store when shipping is free?"

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Verified
5/5

2011-12-15

"I love all of your toner products, they work great, are very simple to use and so damn affordable. Those little bags of M&Ms help sweeten it up too, of course. I'm so happy I found you guys. It's like a breath of fresh air being able to do business with you!"

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Verified
5/5

2011-12-15

"We purchased a toner refill kit for our HP LaserJet printer. If you can read directions (theirs are step-by-step) and have *any* manual dexterity to use a couple of basic tools, this process is practically idiot-proof! And the savings! Amazing!"

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5/5

2011-12-15

"This is the best company around: Professional, courteous service, personal response, quality products that are delivered quickly and perform as promised. Great personal attention from employees. These people know how to run a company. This is what ALL businesses should be like! I only wish they would branch out into other markets as well, but I'm also afraid if they get bigger, the great personal service I get now would diminish. This company is a good model for all new up-and-coming companies (as well as established ones) to emulate. "

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5/5

2011-12-14

"I have been refilling my toner cartridges for years fo save a little money for my small business. A few months ago I decided to try TonerRefillKits.com as my last toner order elsewhere ended up not working with my printer. After I placed my first order with TonerRefillKits.com I received a phone call from the company to make sure I was ordering everything I needed to ensure a problem free refill experience. The person on the phone was courteous and knowledgable.

The order showed up promptly and I installed the toner that night. I was impressed by the complete instructions included and all the peripheral items needed to perform the refill. There was a short learning curve involved with the toner cartridge I was using but all went according to plan due to the high quality of the items included.

Every transaction so far has been similar and I appreciate the great customer service, the necessary items included with the toner (zip lock bag, reset chip, cleaning cloth, instructions etc.), and the fact that the toner works with my printer!

It is rare to find a company that performs beyond expectation and really looks out for their customers. TonerRefillKit.com will continue to have my business - don't change a thing!

Kevin Y. Hirano, OD
"

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5/5

2011-12-13

"I have been doing business with Toner refill Kits for several years and I have never had a bad experience. The best part is they stand behind the products, so there is never a worry in ordering anything. "

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5/5

2011-12-12

"It's always a pleasure working with tonerRefillKits,"

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5/5

2011-12-09

"have yet to receive our last order, but I figure it is the time of year. Other than that, I have had no problems. very satisfied."