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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-09-21

Awesome piece or steel

"More than I even was expecting with tool !"


Verified
5/5

2017-09-21

Great prices

"Excellent prices. Keep up the fantastic work!"


Verified
5/5

2017-09-21

Fair price and fast shipping

"Awesome service.
Thank you
"


Verified
1/5

2017-09-21

Stuck

"Purchased a $700 tool for my husband, overnighted it, upon arrival, he said it was the wrong one. Called customer support, although very nice, could do nothing. Stuck with a $700 paper weight. Thanks."


Verified
1/5

2017-07-23

Missing Part

"Paid for a spacer on a Milwaukee Core Drill and have never received or sent confrimation that it was received."


Verified
5/5

2017-07-18

Excellent service!!!

"The service was outstanding. I ordered the wrong part. I call and was directed to customer service which helped me find the correct part. I sent mine back and they sent the correct part. No hassle. "


Verified
5/5

2017-07-13

my review

"If I were a rich man, I party all night long"

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Verified
2/5

2017-07-11

Cancelled My Order

"After placing my order with Tool Barn, I received never received a shipping notification. I check their site from time to time and found my order to be "processing." I received no email updates or other communication about my order. After over ten days had passed with no shipment (still "processing"), I called them and cancelled my entire order. I placed the same order elsewhere and it was shipped out to me on the same day - Don't waste your time with Tool Barn...."

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Verified
5/5

2017-07-11

A Great way to buy tools

"Seems like I can always get the stuff I need and it ships to my house "


Verified
5/5

2017-07-11

Ridgid Plumbing Tools

"ToolBarn.com had everything I needed in stock and ready to ship! Thanks again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-10

Fast service

"Easy order process and fast /accurate delivery timing.
Purchased item was packed well with no damage.
Will give them business if future.
"


Verified
2/5

2017-07-10

Poor customer service and return policy.

"The item I ordered through no fault of Toolbarn turned out to be not what I needed. When i tried to return it they claimed that it stated on the website that they did not offer returns and I would have to talk to the manufacturer for a possible refund. I rechecked Toolbarns website and no where did it list that refunds we not possible. I contacted the manufacturer who in turn contacted Toolbarn and made them accept the return and refund my money minus shipping costs."


Verified
2/5

2017-07-10

Never again

"Never received shipment! After a few calls, we worked it out and another order was sent and received."


Verified
5/5

2017-07-10

easy to work with, fast shipping

"Toolbarn is a great online company with amazing prices on great products"


Verified
5/5

2017-07-10

Great Customer Service

"I had an issue with an exchange and they were wonderful with helping me."