"We placed an order for and item a little cost a little over $100.00 and was advertised as in stock. Our card was charged then about 20 minutes later we received an e-mail stating the order was canceled because the item was not in stock and it would take 5 to 7 days to get refunded."

"Never order from here ordered a micrometer got the wrong one sent him all the information wouldn’t send me the right one because it was too much money never sent me a packing slip to ship it back to them horrible customer service told me they would call me back and never did. It also took them over a month send me the wrong micrometer. Now I am stuck with a micrometer that I never would’ve ordered"

"Ordered two sets of Wera screwdrivers on 11-2-19. It is currently thanksgiving day and I still dont have them. It took multiple emails for tool discounter to respond and all they did was lie about the order. Told me they are sorry and the tools weren't in stock but would ship out FedEx expedited on 11-21. This also didnt happen. On 11-24 I got a FedEx tracking # and now they are scheduled to be delivered on 11-29. We will see. Stay far away from this company. It is not worth it to save a few dollars over the Amazon price. I would have had these screwdrivers on 11-4 if I wasn't cheap and wanted to save 10$. Never again"

"I ordered a fuel injector cleaner canister. It came with no damage to the box. Upon opening noticed the coupler sleeve was flat spotted on two sides. Wont open. Cant use it. They wont replace it. Says takes two weeks to get another one. It's in stock from the manufacturer. Why cant they send another unit with a return label for the bad one??? Getting the run around. Costing me money every day it's not being used. Will not buy from them again nor recommend them. Needless to say I'm ****."

"Always fast and reliable. "

"Excellent retailer - accurate description, excellent prices, great post-sale communication, and dash shipping. What more could you ask for?"

"Great quality & service, quick shipping!"

"Got the tools I needed for the job I was working on at a great price. "

"I am an owner of a 2004 Ford F250 super duty with a 5.4 liter, 300,000 miles and driving my number 8 cylinder spark plug blew out. I bought the Cal Van 38900 spark plug insert kit. First of all they had great and fast shipping, I found the best price for this kit right here. I figured if I had one blow out I would repair all them while the truck was down. I would only like to see the price of the inserts to be lower, $20.00 per insert and even higher is totally ridiculous. Thanks to Tool Discounter for getting me the correct tool at a great price. You saved my ****, I thought my girly needed a motor. Thanks again a very happy customer. Sincerely Steven R Wilson Sr. Freehold NJ"

"Shipping was fast. Searched a while for this tool and this place has the best price. Its a great tool to have for diagnosing my '79 Ranchero. Very happy."

"They provided a product that was hard to find at a reasonable price and got it to me fast enough to be able to start using it when I needed it! Working on planes is forever easier!"

"Needed a Mityvac 7201 fluid evacuator - first checked Amazon and they were much higher than Tooldiscounter. Placed my order and a few days later my order arrived. It was packed well, no damage during shipping."

"Couldn't ask for a better experience "

"Ordered a tool after reading about customer service
Then to my surprise checking why it would take so long to receive item then told the mfg would drop ship my order and then called few days to see when it would drop ship and told not being drop shipped
Have you o wait 3 to 5 days to get money back now did not receive my order .
Now have to find tool elsewhere
What a total time waisted "

"don't do business with tooldiscount.com I ordered something on 4/16 and they stated it would take a week or 2 to get it to me. On 4/30 it was still a week or two out. On 5/6 It still was a week out, I told them I wanted a full refund. I filed a complaint with the BBB on 4/9 because not even a pending on the refund into my account and the company doesn't care they said funds are out of our account and still on 4/10 nothing even pending on my account. I have tried everything in my power to be civil but they are draging it out so I am going to be petty until I get my money back. Do yourself a favor and don't deal with them"