ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-11-25

"I had to cancel my order because I realised that the voltage of the tool I ordered (120 V) was incompatible with the european one (240 V)"


5/5

2012-11-21

"Sent the product on time and reasonable price."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-17

"Integrity. Prompt shipping, and handling of issues with purchases. I'm looking forward to my next opportunity to do business with Tool King."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-17

"Great! Prompt shipping thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-11-15

"This was my first experience with Tool King. Ordered factory reconditioned Bostitch FN1664K 16-gauge finish nailer kit. Kit was missing hex (allen) wrenches and nails. Tool King customer support (Theresa Dale) was prompt to reply, courteous and very helpful in resolving the issue. Rated overall buying experience at 4-star due to missing items mentioned above; however, I'd rate the subsequent support from Tool King at 5-star."


Verified
5/5

2012-11-14

"Easy to navigate website and very fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-12

"Very satisfied, shipped quickly, received when promised, lowest price I found-will use again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2012-11-10

"The online ordering center caused some problems. It had a delay which seemed to indicate that I had not got my product in the cart for purchase. So I went back to the beginning and ordered again. All of sudden the site started working again and I had multiple units of the product which the site then processed as my order. More than I wanted.
Then shipping was 2-10 days which is a large variation and the products have not yet made it to me in the 10 days.
Unsatisfied and overpaying.
"


Verified
5/5

2012-11-08

"Saved big $$ on my purchase and shipping was extremely fast, Tool King has a very happy customer right here!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-06

"The items I purchased were on sale and I absolutly couldn't find them cheaper anywhere else. The reviews you had on line helped in such that I know what not to do to help my product last longer and perform better. Also the items arrived the next day using economy shipping."


Verified
5/5

2012-11-06

"Great service.
And very friendly manner by one of the staff Margie.
Definitely recommended.

Regards Peter Godijn
Lock Expert Protections B.V.
www.lockexpert.nl

from Netherlands
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-06

"Dewalt snake light arrived as described. Thank you Tool King"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-02

"I have been buying almost all of my tools from Tool King for many years now and have had no problems with the tools or Tool King. Their prices are hard to beat.
Thanks,
Travis
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

ABQ
Verified
5/5

2012-11-02

"Order was delivered very quickly, and the price was excellent. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-11-01

"I must say that I purchase almost all my power (and hand tools, too) from ToolKing...either their daily deals or through ToolKing's website and their always low prices. The tools arrive quickly, and are the best quality, with manufacturer's warranties...often the shipping and handling charges are either free, or waived due to "special offers"...I consider ToolKing to be my "go to" source for tools and woodworking accessories. I truly don't know where I'd get my tools if not from them...you can call me "One Happy ToolKing customer...I've shopped from TK for many, many years...and hope to continue purchasing my tools from them for many more...(Good Lord willin' and the creek don't rise...)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A