"They had what I was looking for at a reasonable cost. None of the box stores even knew what I was asking for. However, shipping did seem high."
"They called to make sure it was me with my C.C., which I think is pretty cool in this day and age of people ripping others off. Thank You!"
"Many other retailers showed the item as available but actually turned out not to be in stock. The other retailers allowed me to make the purchase followed by the need to refund me due to not having it. Very frustrating and time-wasting. I called Tool Authority (learned about them through the manufacture website), and they checked to make sure it was available, and it was. The product's box was beat up, but luckily the item inside was fine. The shipping timeline was satisfactory. The price was higher than competitors, but due to lack of availability anywhere else, I ordered it anyway since I really needed it and didn't want to settle for another brand. I'm more happy that they actually had it."
RSR Acquisition, LLC