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Verified
5/5

2014-02-11

"placed order on one day and received order the next day"


Verified
5/5

2014-02-10

"Very quick delivery, item as described"


Verified
5/5

2014-02-09

"Great prices along with fast shipping."


Verified
5/5

2014-02-06

"The response for confirmation of the order was very fast. The follow up was very good also. My order was on back order, and I was informed it would take longer because they were out of stock."


Verified
5/5

2014-02-06

"Very fast shipping, great prices, i will shop here again."


Verified
5/5

2014-02-06

"quick and very easy! Thanks!!"


Verified
5/5

2014-02-05

"They had what I was looking for at a reasonable cost. None of the box stores even knew what I was asking for. However, shipping did seem high."

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Verified
5/5

2014-02-04

"I searched several sites and for the product I ordered they had the best price by far. I also received it in a timely manner. Great job!!"


Verified
5/5

2014-02-03

"They called to make sure it was me with my C.C., which I think is pretty cool in this day and age of people ripping others off. Thank You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-01-28

"Quick and easy, no wasted time and prompt delivery."


Verified
5/5

2014-01-27

"This place has great prices and everything gets shipped so quickly!! Love this place!!"


Verified
5/5

2014-01-24

"The delivery was exactly as expected"


Verified
5/5

2014-01-24

"One stop shopping, great price, quality product, shipped fast. Exceeded expectations."


Verified
5/5

2014-01-24

"Good price, good turnaround"


Verified
4/5

2014-01-24

"Many other retailers showed the item as available but actually turned out not to be in stock. The other retailers allowed me to make the purchase followed by the need to refund me due to not having it. Very frustrating and time-wasting. I called Tool Authority (learned about them through the manufacture website), and they checked to make sure it was available, and it was. The product's box was beat up, but luckily the item inside was fine. The shipping timeline was satisfactory. The price was higher than competitors, but due to lack of availability anywhere else, I ordered it anyway since I really needed it and didn't want to settle for another brand. I'm more happy that they actually had it."