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Product & services pricing
3.75/5
Chance of future purchase:
3.20/5
Shipping & packaging:
3.06/5
Customer service:
2.50/5
Return/Replacement policy:
1.67/5


5/5

2025-01-03

Easy

"The overall experience was good and the price I got was excellent. "

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5/5

2025-01-01

Perfectly described and a great deal!

"I'm for sure gonna keep buying from these guys cuz their prices are too good!"

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5/5

2024-12-27

Milwaukee blower and battery kit

"Great experience with customer service cancelling an order I made by mistake and following through with the correct order. Great product, great price, prompt delivery.. I’ll be back!"

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5/5

2024-12-21

Great product and awesome vendor

"From the moment I made the purchase from Tooluo I received multiple emails of the status of my order until it was delivered. At first I was skeptical of the great price for the Milwaukee product but turns out Toolup is an approved retailer for Milwaukee. I have nothing but great things to say about Toolup and the product I received
"


5/5

2024-12-16

Awesome Tool Store

"Got exactly what was advertised and delivery was earlier then expected. Tnx Toolup"

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4/5

2024-12-15

Exactly what I ordered

"It took almost two weeks to get here, it is exactly what I ordered and it works great."

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1/5

2024-12-12

Dewalt 60v track saw kit

"Purchased kit Nov 27. Website said delivery by Dec 6. Never received saw. After inquiring via email. The man told me the item was listed as back order. I checked before purchasing because I needed the saw soon. Asking for refund, have not heard back yet"

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5/5

2024-12-05

Toolup always delivers in a timely manner

"We order from Toolup quite a bit and every time our order is delivered promptly and as ordered. "


5/5

2024-10-13

Great customer servicr

"I purchased the product. It was damaged and shipping. Once I called they immediately issued refund. I re-purchased the product. It was expedited and Perfect condition"


5/5

2024-09-28

Great prices

"I was very impressed with the selection and prices. Plus, I received a perfect amount of updates throughout the delivery process!"

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1/5

2024-08-11

Took payment for item, never shipped and refused to refund

"I placed an order with Toolup and after several months never received the order. I contacted customer support who informed me that they did not ship the order but also could not issue a refund because it was outside of the 30 day period for disputing an order (placed via eBay). They never sent me a product I paid for and when I requested they send it or refund me told me they would be doing neither. Additionally, they attempted to shift blame to UPS since a label for the order was created. UPS, however, indicates the shipment was canceled before even leaving their warehouse so there was never "

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1/5

2024-07-10

Games played

"I recently bought some Milwaukee products that qualified for a free product once a certain amount of money was spent. Made sure the products I purchased qualified and i spent more than the amount specified. When I received my order, no free product and when i inquired it took over 3 days and multiple emails for me to be told I included another product in the order that nullified the free product. No indication or details when purchasing was given and I assumed the free item would be shipped. My mistake for assuming Toolup would function like Acme or CPO outlet or any of the others that make it easy for you to know what you are actually getting. After I emailed back and forth, I thought it not worth the time and told the nice lady that I would simply shop elsewhere in the future. They simply are not the kind of company I want to patronize, nor would I recommend them to anyone. "

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5/5

2024-06-05

Been very satisfied

"I have been very satisfied using Toolup. I have made numerous purchase and all arrived in the timeframe promised at the price advertised. I've had to call for help with product selection in the past and was dealt with professionally by a warm and caring representative that made sure I got the correct product. I feel very comfortable ordering from Toolup and would recommend."

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1/5

2024-03-22

Terrible!

"I would not recommend this company and will not be buying from them again. The product I received was MISADVERTISED. Customer service was rude, delayed the process for my question multiple times, and over charged me for what I received as the photo showed 1 more part. In the end nothing pleasant, no offers other than "you can return it if you want". Well if you like things correct or expect service from customer service, DO NOT BUY FROM TOOLUP. "

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5/5

2022-09-24

Always easy. Quick and hassel free.

"Each time I have ordered it has gone well. The product line is excellent. They are quick and easy to use."

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