"Un article présent sur le site était en rupture de stock, il a donc fallu interagir avec le service afin de trouver une solution étant donné que le paiement pour l'entièreté de la commande avait été effectué. Tout s'est bien passé, le remboursement s'est fait rapidement puis, plus aucun soucis! Nous sommes ravis de notre commande malgré le délai de livraison un peu long. Je recommanderai sur votre site si j'en ai l'occasion!"
"Jessica has been wonderful in helping me choose the right dresses and colours, lovely customer service and very quick response time too which I really appreciate."
"Very very beautiful and very very fast!
I'm very satisfied for this order! The dress is the same as the photo, elegant and accurate!
Jessica, customer support, was very kind and helpful, answering all my questions! (Thankyou Jessica!)
The shipment was fast, less than 15 days!
Very excellent!
I recommend everyone to buy from this site!
Thanks a lot!!!"
"Top wedding is the best, I must admit after reading all the reviews I was skeptical at first but Jessica was very helpful and my order was exactly the way I wanted. Top Wedding has helped my special day even more special."
"The item I ordered was not available, however, they worked very hard to find a replacement. When I decided I wanted a refund, they took care of it immediately. This all happened within a week. Very helpful. I would recommend ordering from them."
"I had ordered a shorter model bridesmaid dress (Abelia) and I received a longer one (Ritta). My height shouldn't be a problem as I'm 5ft 6 1/2. I contacted them, explained my problem and sent some pictures. Jessica, their customer service rep, quickly answered. She came up with a solution but was also open for other ideas, and kindly offered me a partially refund for fixing the dress length locally. I think that's a fairly good solution.
"
"excellent very good seller very good product great to work with and very cooperative and professionals"
"Came fast, which is good, but... one item (bridal fux fur shawl) had broken button. I wrote to customer service and they asked me to send them a photo of damaged item. Nobody even say "we're sorry" or something like that. I'm very disappointed . "
"I was mostly satisfied. The dress looked like the picture, it fit nice and it came quickly. The only complaint I had is that I paid extra for it to be custom made, I did that because the dress was for my daughter and she is 5 feet 5 inches tall. The specs for the dress said it waseant to fit a 5 foot 8inch person. So I knew that if we ordered as is we would have to get it shortened. Hence I figured if it was custom made then because they had the measurements needed for length it would save us the expense and time if alterations. But as I said I paid the extra money and it was still about 6 inches too long, so not only did I pay extra for a service I did not receive, I also had the added expense of alterations."
"Bonjour,
Site plutôt sérieux. J'ai commandé une robe de mariée pas cher donc je m'attendais à quelques retouches. La robe était trop longue et trop large malgré le choix de payer plus cher avec le sur-mesure. Donc effectivement, retouches indispensables faites par un couturier et la robe est aujourd'hui plutôt pas mal pour le prix final. Mais pas de miracle non plus, à ce prix là, ne vous attendez pas à la perfection."
"The dress was very well made,the colour was correct and the fabric good quality."
"Both wedding dresses I ordered like looked exactly like on the website and fit perfectly. I only wish it came with a garment bag too - I had to order it separately. Shipping took 5 weeks to Singapore but it's worth the wait for the price. "
"Our experience with top wedding was one that was fast efficient and relaxing. Just what you need when organising a wedding"
"My granddaughter's wedding was beautiful....thank you Top Wedding. "
"I am very satisfied of my commande.
I shall command again too late.
Best Regards"