"I just got my kids bunk bed. They love it! The customer service was amazing! Price was $400 less than other competitors. Highly recommend this company. "
"This is the perfect product for our mud room. The price is fair for comparable items online and the product arrived reasonably fast in perfect condition. The MDF is somewhat fragile if dropped on a corner, but it becomes more stable when assembled."
"Fantastic piece of furniture - its so difficult to find furniture made of solid wood, which this is, and it's gorgeous. Straightforward assembly, although working by myself if did require 4+ hours. Online ordering was simple and they kept me up to date on the delivery. Great experience."
"I received by 5 piece dining set, that I thought may have taken weeks to get, and less than a week of ordering the transport service contacted me, very professional and the delivery was awesome one person with a 500 pound delivery. Ordered 2/12 - delivered 2/17 Impressive!! I had a manufacture oops on a piece of Artwork, the was quickly handled with a swiftness and refund given. I have another order on it's way. Very pleased and will certainly order again with them as my decorating needs progress. *****"
"Had the pleasure of working with Christine! I asked her a million questions, she responded immediately with full details and a pleasant demeanor. Even when she didn't have the answer, she quickly reached out to the appropriate party and responded! I haven't even received my furniture yet, but I'm really excited to work with Totally Furniture!! Thanks Christine!"
"Item arrived in good time, was packaged really well, and looks awesome assembled. I was really wanting a Walker Edison piece for out living room and Totally Furniture had a very reasonable price. I was wary of buying from a new company but was really pleased with how everything came in. Even though the furniture was technically DIY, the final assembly looks amazing. "
"Company was great, beds exceeded my expectations! The profile design allowed 2 sets in bedroom and one set in living room (house is 400 sq ft). Perfect for family/grandchildren when they visit. Set-up was a tad challenging, two people are needed but it was definitely worth it. The modern design is beautiful and we had no problem climbing the stairs to top bunk (we are 60ish). Making the beds will be easier than standard bunks. I recommend highly! LNeal"
"Items shipped separately but came in sooner than expected. The price point is under market for higher quality/similar goods than you'd find at other retailers. Only downside is the excessive amount of styrofoam included in the packaging - not necessarily a bad thing though! This meant that all our items were more than safe and came without any blemishes.
Everything else was a pleasure. Will definitely order again!
"
"This is a high quality TV stand. It is beautiful in our family room. Adds just enough heat to take the nip out of the air."
"Ease of transaction, speed of delivery, and competitive pricing. I purchased a Walker Edison tv stand and nightstand. Both packages came damage free. Considering the price point, I expected to have to do some assembly. The piece is solid pine—which is a softer wood. Nonetheless, it was worth what I paid. "
"Shipping was very fast. I love the entertainment center! The one downfall was the directions. These are the worst directions I've ever seen. "
"I was so impressed with the care with which my new chest was packaged! The ordering process was flawless and the price was right! I will definitely go back to Totally Furniture next time I am in the market. Keep up with the excellent customer service you have shown me."
"Worst customer service ever! Purchased two end tables I waited two months for... they were coming from the manufacturer...(ok, my choice to wait)
When they arrived, BOTH were defective...i sent pictures which the company ACKNOWLEDGED was a manufacturing defect. I was told “the manufacturer does not take returns.” I challenged that my purchase was with them, not the manufacturer, and they could have cared less... Customer service was rude and snarky in email exchanges, and would NOT stand behind what they sold!
Would not take return... would not stand behind their product....
Beware! This company does nothing more than act as a dealer.....
"
"Found a good deal on a sectional recliner. The customer support team was excellent. Very prompt with order status updates and product inquiries."
"I am so glad I found this website! The color of these pieces matches my house perfectly. "