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Product & services pricing
4.22/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
3.98/5


Verified
5/5

2024-09-15

Ecellant service

"The item was shipped the next day after placing the order. I had a few questions, so I sent an email. I received a response within hours. To me, that is excellent service. "


Verified
5/5

2024-09-15

Great Service

"Ordered from Australia. Friendly,helpful people at The Cloud. Service and delivery spot on. Excellent product range. Silly Aussie Gov. has banned this stuff as they’re losing money on ciggy tax. God bless The Cloud and America for keeping this convict on an even keel!"


Verified
5/5

2024-09-15

Powerful Vaporizer

"The Mighty+ by Storz & Bickel is perfect for me. Powerful---Smooth---Well Made---Just the right size----I told a friend about it and he bought one the next day!!!!!----Buying from To the Cloud Vapor Store was a great experience!!!!"

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Verified
5/5

2024-09-15

Solid customer service

"Tyler took great care of me. Great place to buy from. "

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Verified
5/5

2024-09-15

Everything went extremely well.

"Actually met the owner, got a bit of instruction :)"

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Verified
5/5

2024-09-15

Excellent Service!

"Tyler was great in assisting with my purchase!! I 100% recommend them!"

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Verified
5/5

2024-08-17

The Venty

"Tremendous company to deal with I received my order within days, I had ordered it from 5 other sites & STORZ-BICKEL wouldn’t send it to me because Australia has a stupid ban on vapes. But have no fear The Cloud Vapor Store is here to take care off all your needs. "

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Verified
4/5

2024-08-03

Great experience with this store.

"The store was great. I don't really like the product though because I can't figure out how to use it."

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Verified
5/5

2024-08-01

Carta 2

"Quick and easy! Carta 2 arrived fast and undamaged "

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Verified
4/5

2024-08-01

Great, easy experience

"Ordered a used product, came in great shape and zero problems with order, easy to use and no damage. Extremely happy with the experience :)"

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Verified
1/5

2024-07-31

Where is my vapor?

"My vaporizer has been stuck in Holland for about a month... terrible experience!"


Rep reply posted 2024-08-01
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Hey Dodg,

Do see this has not been delivered yet. International shipping can be tricky from the USA and the regulations differ from region to region. However yes this appears to just be lost. Going to input a ticket to trace this and get you refunded should we not have any luck in locating your parcel. Do apologize again here.

Tyler”


Verified
5/5

2024-07-31

Volcano replacement apparatus

"High quality product was delivered. Moreover, I accidentally purchase the wrong item and emailed the The store immediately to let them know to cancel my order. They refunded in timely ship the right item. Will buy again. "

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Verified
5/5

2024-07-31

Great product, great customer service

"I like the water attachment but better yet is Tyler. Excellent customer service, he knows his stuff! Give him a raise!"

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Verified
3/5

2024-07-31

It does have a lot of problems

"I would not purchase again. "

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Verified
5/5

2024-07-31

Great Service

"Great and easy transaction."

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