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Product & services pricing
4.22/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.31/5
Customer service:
4.07/5
Return/Replacement policy:
3.98/5

Verified
5/5

2024-07-31

Well Deserved

"Couldn't ask for better service and support. "

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Verified
5/5

2024-07-31

Smooth sailing

"Fast and easy website thru"

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Verified
5/5

2024-07-31

Great prices with speedy shipping!

"The website is easy to navigate and (after applying coupon codes from Honey) the prices are lower than most competitors. Shipping confirmation was timely and product arrived properly packaged."

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Verified
1/5

2024-07-29

Sent me a hybrid kit with missing pieces

"Only reason I bought this machine was to smoke concentrates and you send me a damn starter kit missing everything related to concentrates while advertising it’s all included. Wow. SCAM"

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Rep reply posted 2024-07-29
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Do apologize here. Storz & Bickel has discontinued and removed the liquid pads from their kits and products. Please email us so we can provide an alternative to get this aspect taken care of for you as well as some tips and tricks so optimal performance with concentrates in the Volcano. ”


Verified
5/5

2024-07-11

Amazing shop and service

"My first time ordering from them and it won’t be my last. I don’t even write reviews but I’ve never had any store ship something I buy this fast. They even included a T-shirt with the 7/10 holiday which was a pleasant surprise. They were appreciative of my bitcoin purchase and helped answer my questions regarding using bitcoin. 10/10 overall"

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Verified
5/5

2024-07-08

Another Great Trip To the Cloud

"I wanted to get a Solo 3 as a present and the first place I thought of was To the Cloud, they’d been amazing with an earlier purchase and I really appreciated the personal service. TTC is a vapor store that’s actually knowledgeable about the products they sell and stand behind the sale. They’re the only shop I know of that will buy back vaporizers they sell or get a different vape in your hand, they make it so easy to experience and enjoy the right vaporizer for you. "

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Verified
5/5

2024-07-08

My Experience with To the Cloud Vapor Store

"Verily, as one traverses the realm of modern commerce, rare it is to find a bastion of excellence such as To the Cloud Vapor Store. Let it be proclaimed that my encounter with this establishment was most agreeable. Their wares, akin to the ambrosia of the gods, delivered unto me an experience of unparalleled quality. The service, prompt and courteous, reminded me of the virtues extolled by the ancients. Indeed, my sojourn with To the Cloud Vapor Store was a harmonious confluence of satisfaction and delight."

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Verified
5/5

2024-07-08

Great price, fast service as always

"As usual, it was a great experience. The price was unbeatable, and the shipping was impressively fast. Not much more you can ask for than that. Highly recommend!"

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Verified
5/5

2024-07-08

"Purchase was good quality . Will buy more from this company. Shipping super fast too "

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Verified
4/5

2024-06-14

Really, really great service, disappointing Venty vaporizer

"I was very happy with my purchase of a Storz & Bickel Venty from To the Cloud, thrilled with the 4/20 deal they offered, and delighted with how quickly they shipped. And the Venty is the best vaporizer I've ever used with deep, satisfyingly voluminous pass-through.
After six weeks, however, the Venty stopped working and only displayed an error message. Even with their 4/20 discount, that's a lot of money for something that dies after six weeks.
Once again, I was impressed and delighted with To the Cloud's fast response and with their assistance in uploading new firmware, which unfortunately did not solve the problem and created a Storz & Bickel warranty issue. That was a week ago Monday; it's now Friday and I just received a brand-new replacement Venty (just in time for a long vacation).
"

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Verified
5/5

2024-06-12

Fast & Easy

"Purchased a new vaporizer here and as new customer there was an available discount which I made use of. The transaction was simple fast and efficient. And when additional parts were needed everything went great as before. Also when other places are out of a particular item, the Cloud will have it available."

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Verified
5/5

2024-06-07

In the cloud

"Secure transaction and immediate shipping, could not be better. Theres more i want in future but yall know bills come 1st."

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Verified
5/5

2024-06-07

Exceeded my expectations!

"The pax looked new, and works perfectly. Very pleased with the whole transaction. Exceeded my expectations. Thanks!"

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Verified
5/5

2024-06-05

Happily lost In The Cloud

"Always a great experience!"

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Verified
5/5

2024-06-05

You cant go wrong.

"Works exactly as described. I am extremely satisfied with my purchase. "

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