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Product & services pricing
4.11/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.24/5
Customer service:
3.95/5
Return/Replacement policy:
3.94/5

Verified
5/5

2024-09-15

Solid customer service

"Tyler took great care of me. Great place to buy from. "

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Verified
5/5

2024-09-15

Everything went extremely well.

"Actually met the owner, got a bit of instruction :)"

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Verified
5/5

2024-09-15

Excellent Service!

"Tyler was great in assisting with my purchase!! I 100% recommend them!"

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Verified
5/5

2024-08-17

The Venty

"Tremendous company to deal with I received my order within days, I had ordered it from 5 other sites & STORZ-BICKEL wouldn’t send it to me because Australia has a stupid ban on vapes. But have no fear The Cloud Vapor Store is here to take care off all your needs. "

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Verified
4/5

2024-08-03

Great experience with this store.

"The store was great. I don't really like the product though because I can't figure out how to use it."

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Verified
5/5

2024-08-01

Carta 2

"Quick and easy! Carta 2 arrived fast and undamaged "

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Verified
4/5

2024-08-01

Great, easy experience

"Ordered a used product, came in great shape and zero problems with order, easy to use and no damage. Extremely happy with the experience :)"

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Verified
1/5

2024-07-31

Where is my vapor?

"My vaporizer has been stuck in Holland for about a month... terrible experience!"


Rep reply posted 2024-08-01
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Hey Dodg,

Do see this has not been delivered yet. International shipping can be tricky from the USA and the regulations differ from region to region. However yes this appears to just be lost. Going to input a ticket to trace this and get you refunded should we not have any luck in locating your parcel. Do apologize again here.

Tyler”


Verified
5/5

2024-07-31

Volcano replacement apparatus

"High quality product was delivered. Moreover, I accidentally purchase the wrong item and emailed the The store immediately to let them know to cancel my order. They refunded in timely ship the right item. Will buy again. "

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Verified
5/5

2024-07-31

Great product, great customer service

"I like the water attachment but better yet is Tyler. Excellent customer service, he knows his stuff! Give him a raise!"

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Verified
3/5

2024-07-31

It does have a lot of problems

"I would not purchase again. "

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Verified
5/5

2024-07-31

Great Service

"Great and easy transaction."

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Verified
5/5

2024-07-31

Well Deserved

"Couldn't ask for better service and support. "

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Verified
5/5

2024-07-31

Smooth sailing

"Fast and easy website thru"

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Verified
5/5

2024-07-31

Great prices with speedy shipping!

"The website is easy to navigate and (after applying coupon codes from Honey) the prices are lower than most competitors. Shipping confirmation was timely and product arrived properly packaged."

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