"Awesome prices and fast shipping. Excellent rating for you. Outstanding quality of parts!!"
"Fast shipping. Part accuracy. Will purchase again!"
"I ordered replacement floormats as an xmas gift for a 2011 Scion xB and instead received brakes and rotors for an unknown car."
"Back in October I purchase a new throttle cable for my 98 4Runner SR5. I entered my vehicle information and received the wrong part. Did a refund with the restocking fee so I lost half my money. Now I ordered again using my VIN hoping to get the right one and with the wrong part being sent again. Had to do my own research and found the right part. Last time I am ordering from this site. Tired of wasting my time and money. "
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST. We can be reached via live email, live chat or by phone. Our team is cordially waiting to happily assist our customers with the most accurate information for the best fitment for your vehicle. We apologize for any inconveniences and thank you for understanding.”
"I found this site that was one of few sites that had what I needed. I have an old car 96 Rav4. I hope it's the right part lol."
"I was able to find the unique parts easily"
"Side view mirror assembly shipped in a large box with NO padding - the glass got badly cracked. Worthless."
“Thanks for letting us know. Please provide damage photo, so we can approve your replacement or refund. ”
"It was a good experience."
"Better than the damn dealer. "
"Easy navigating through there webpage. Fast shipping"
"Shipping fast. good quality."
"Great love this website has all the oem stuff and it's way cheaper than the dealership thank you."
"It was nice being able to find the correct part without knowing the part number before entering the site"
"I was able to find the parts i needed without trouble"
"The part was not packaged properly. It was in the manufactures box meant for bulk shipment. It was not packaged for home delivery. Part arrived damaged. Now Toyota Parts Deal doesn't want to send a replacement part. "
"I've ordered a few parts from the site for this Supra and have been satisfied 100%."
A rep from ToyotaPartsDeal.com, FrankGPG, has responded:
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Our Return Merchandise Authorization team are available 8:00 am-5:00 pm PST to cordially help assist our customers with their returns. Our Return Merchandise Authorization team can be reached via email or by phone which can be seen on our website. Once again, we humbly apologize for this great inconvenience, and thank you for understanding.”