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Product & services pricing
4.03/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.19/5
Customer service:
3.81/5
Return/Replacement policy:
3.66/5
Featured Review


Verified
5/5

2020-01-14

Fair prices, easy to check out.

"Did a google search, this site came up, I put in the vin and the part number, "


Verified
5/5

2020-01-14

Colour Question

"Sent email to confirm Colour was as said and with VIN they confirmed that it would be correct.
Wait for shipment to see if as confirmed
"


Verified
5/5

2020-01-14

Super Fast

"I have followed the instructions provided by Toyota Parts Deals at the site and the process has been simple and fast."


Verified
5/5

2020-01-14

Nice Deals!

"Saved great sum of money compared to local dealership. Plan on returning for any future parts to keep my little pickup running good. "


Verified
5/5

2020-01-11

rear tail gate hydraulics

"price was fair and ordering was quick"


Verified
1/5

2019-12-17

Sent the wrong part, they had my VIN

"They sent me the wrong part and refused to refund due to a greese smug when the mechanic took a picture of the part to show it was not the same. They offered me $100 refund but I have never seen it. Horrible customer service "

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Rep reply posted 2020-01-09
A rep from ToyotaPartsDeal.com, FrankGPG, has responded:

“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST to help assist customer with product verification. Our Return Merchandise Authorization team are available 8:00 am-5:00 pm PST to cordially help assist our customers with their returns. Once again, we humbly apologize for this great inconvenience, and thank you for understanding. ”


Verified
5/5

2020-01-10

Easy

"I called a few Toyota Dealerships. They were clueless. I will keep you guys at the top of my list when I am looking for hard to find parts."

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Verified
5/5

2020-01-10

Excellent

"Came just as described. Perfect fit for my 2020-5ft bed Tacoma."

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Overall customer service

Verified
5/5

2020-01-10

Easy ordering

"Parts easy to find and at a cheaper price."


Verified
1/5

2019-12-11

Parts are not detailed.,when you discover wrong parts, they deny

"I needed a new antenna for my Prius. The website has the, with no,details,as to what I need. Naturally, I got the wrong part, and they won’t honor a replacement for the correct part"


Rep reply posted 2020-01-16
A rep from ToyotaPartsDeal.com, FrankGPG, has responded:

“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST to help our customers obtain correct part for their vehicle. Our Return Merchandise Authorization team are available 8:00 am-5:00 pm PST to cordially help assist our customers with their returns. We apologize for this great inconvenience and thank you for understanding.”


Verified
5/5

2020-01-09

Awesome service quick n easy

"Awesome service quick n easy Check out"


Verified
5/5

2020-01-09

satisfied customer

"I was able to navigate through their website with ease and find my part. They delivered my part on time and as promised. Very happy with my experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-09

Excellent Fast

"Easy to find part on line good price
Fast delivery
"


Verified
5/5

2020-01-08

Great prices!

" Less than half of the local dealer in some cases.."


Verified
5/5

2020-01-08

Always have the right parts!

"Always have the right parts and the website is very easy to use!"