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Product & services pricing
4.03/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.19/5
Customer service:
3.81/5
Return/Replacement policy:
3.66/5
Featured Review


Verified
5/5

2019-06-22

Easy checkout.

"Very easy to find parts and order quickly. "


Verified
5/5

2019-06-22

Excellent products with my last purchase!!

"Well I am restoring a couple 1982 and 1983 Toyota pickups 4x4 SR5, so every factory part I can get is incredible!! I will definitely be ordering more parts here soon! Thank you for all your guy's help!!!"


Verified
5/5

2019-06-21

Great Website

"I wanted to leave an update to my feedback. My part arrived and it was EXACTLY like the OEM. Had it installed in 15 minutes after arrival. Fast shipping, top notch quality and great price. Thanks!"

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Verified
5/5

2019-06-21

They have lots of parts

"Found me some Toyota parts and bought em. Shipping rates are about average when shipping to Hawaii."


Verified
1/5

2019-06-19

Terrible customer service

"I ordered a part after entering the VIN from my vehicle. The website directed me to the wrong part. I had to return the part and was charged a 20% restocking fee. I sent the part back 7 weeks ago and have not received a refund yet. I have emailed, called, tried the live chat and ultimately had to file a better business bureau claim attempting to find out where the refund is. They refused to answer the better business bureau claim. I called today and after being placed on hold I was informed the refund was just issued today and would be returned to my credit card. The refund still has not been issued. The company has the part I returned and my money. Every time i reach out they direct me to the RMA department, but they are never able to explain why it has taken 7 weeks to get a refund or where the refund is. I don’t think I should have to pay a 20% restocking fee when they can’t refund me in a timely manner or even explain why this process is taking so long. I would never use this company again and would strongly urge anyone consider ordering from them to go somewhere else. They may have cheaper parts, but I would gladly pay more money to deal with a company that has better customer service and willing to refund you when you return a product their website misguided you to."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-19

Parts Normally a Headache to Find Found Here

"Shopped all over for some unique parts for my old vehicle, found everything that I needed right here."


Verified
5/5

2019-06-18

"We were able to order short head bolts but we can not locate long bolts (2). What do we do? "


Verified
5/5

2019-06-18

They had what I needed

"See title "


Verified
5/5

2019-06-18

great prices

"i saved almost 200 dollars in ordering parts through here comparing in buying them in the dealership."


Verified
5/5

2019-06-18

Easy as Sunday Morning

"The search tool was very easy to use. Finding the part that I needed was extremely easy. The price was also great. What more can I ask for"


Verified
5/5

2019-06-17

Easy pezy 123

"Easy peeeezy everything was there to get parts.
I'll be back !
"


Verified
3/5

2019-06-17

Ok....

"Images and descriptions need to be worked on for better understanding. Couldn't find a part without checking another site, copying the number and then pasting it in. Still don't know what category it's in. Shopping cart is slow, and pressing paypal deletes your order."


Verified
5/5

2019-06-16

"Website is thorough in the information required. Hopefully this will transpire into the right product. A more detailed review upon order receipt."


Verified
5/5

2019-06-15

Epic

"Always nice buying parts from here"


Verified
5/5

2019-06-14

Easy

"Easy to get on and find the parts I needed with the VIN. Thanks"