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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-11-19

Slick!

"Great online system. Quick to confirm fitment issue. Good prices. Better than my local dealer."


Verified
5/5

2024-11-19

gotter done

"very nice easy transaction"


Verified
5/5

2024-11-11

pretty smooth parts order

"smooth online ordering supported with great customer service "


Verified
1/5

2024-11-05

Shipping is too expensive

"Online order took 4 attempts.
And Shipping is too expensive. I will not order in the future from thos site.
"


Verified
5/5

2024-10-17

Excellent service!

"Josh helped fin the right part numbers for my RAV4. I've been struggling to find these parts in my home province as the dealers are all B/O. Thanks!! "


Verified
4/5

2024-10-09

Lost in the catalogue

"Some parts are hard to find and the descriptions are somewhat vague. The hand drawn pictures do not make things any clearer"


Verified
5/5

2024-09-29

Parts purcase for 2007 Toyota Camry

"Wery satisfied with the team . Helped me out Professionally. Thank you."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-27

Quick and helpful

"Pleasant and helpful with my order "


Verified
5/5

2024-09-16

Knowledgable

"I was searching for parts for my Tundra and ran into walls with other Toyota online sellers either quoting the parts 'aren't available' or 'can't be shipped due to size'. Finally I found a company that will answer the phone and help me through the process by confirming the parts, giving real time inventory and shipping options. The way a company should be run. Good pricing, but just as important, good knowledgeable service."


Verified
5/5

2024-08-23

Trd oil cap

"I love the ova stuff that you can’t rlly get anymore "


Verified
5/5

2024-08-27

Had the needed parts!

"Easy to use website, stellar customer service!"


Verified
5/5

2024-07-16

Overall good experience

"Thanks operator named Judith for helping me out."


Verified
5/5

2024-06-21

excellent as i Need

"Tanks for your service, and idem for the shipping process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-18

Excellent customer service!

"Was able to get someone on the phone right away with questions regarding the part I was looking for, very friendly and helpful!"


Verified
5/5

2024-06-13

Very knowledgeable and thurough coustomer service

"Called with a question about an obscure online part and was easily guided and directed as to what I needed. Also the VIN checking upon checkout gave me total piece of mind that I was ordering the correct part for my vehicle. "