"I didn't ask the representative who answered the phone his name. Sorry! I usually do. He was friendly, helpful and knowledgeable. Website so easy to use and asked for the vin number to verify part ordered would be correct. I got a text immediately confirming order and details to track my order.
I feel very confident about my order.
Thanks so much!! "
"I had great experience overall "
"I ordered a seat belt buckle last week. Still has not been shipped. I guess I am waiting. Hope to get part soon>"
"I ordered parts thru Ebay and the wrong parts were sent out. Had to return them and reorder the right parts. No discount or anything was offered to me when I chatted with customer service. Waited a month for the first order to come in, that was wrong. Now I'm having to wait another month for the correct part to come in. Disappointing "
"Our local dealer had told us the part was back ordered with no ETA. The superstore located the part and had it to us the very next week. Thank you for the excellent service."
"The items I purchased were reasonably priced. However the time it’s taken to receive those products aren’t great."
"Fairly easy to navigate and order on site. Plenty of emails to me to keep me up to date on status, which is important to me."
"Needed a part only supplied by toyota. Process was easy. Correct part sent and on time. My car is back in operation. "
"Since I haven’t received my parts, are you sure you want a review now?? "
"I contacted them to add to my order and they were excellent at helping me promptly. They made sure I got what I wanted and needed"
"Waited 13 days before order was even processed. Once I requested a refund I was emailed saying it had shipped. I was completely ignored and have now waited 3 weeks for a package and it has still not arrived. Should’ve just went to Autozone for a pair of shocks "
"This people a extremely professional.I bought a part that was on backorder list.Highly recommended dealership for online parts."
"Parts fit perfectly and at a great price!"
"Got what I wanted and ordered but it just takes too long to get it it's anywhere from 14 to 30 days
"
"Quick easy transaction, only worry is it says to allow 14 days for shipping. "