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Product & services pricing
0.00/5
Chance of future purchase:
4.00/5
Shipping & packaging:
0.00/5
Customer service:
4.07/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-01-25

Great service, great prices!

"As I've been kitting out my 2019 Tacoma TRD Sport, Bryce and the crew in the parts department always help me find what I need - with better pricing than other dealerships and often better pricing than I could find online for genuine Toyota OEM parts. Thanks guys!"


Verified
2/5

2021-09-17

Annoying anti-fraud.

"My previous order was marked as fraud and cancelled without letting me know :("


Verified
5/5

2021-09-17

Helpful!

"Adam was great with helping me decide which part to get for our son's vehicle as a surprise. After researching other online sites with after market parts I decided I was much more comfortable making my purchase through Toyota Lake City. The part was on sale and Adam gave me all the information to make me feel comfortable about my purchase!"


Verified
1/5

2021-09-16

quit badgering me to rate your service, please.

"Still have not received my order and I live in the same town. No confirmation emails either, just a continuous stream of e-mails to rate my experience.... Really?"


Verified
5/5

2021-09-05

Got the job done

"Quick delivery and a part that fixed our issue and got us back on the road safely."


Verified
5/5

2021-09-03

TOYOTA OF LAKE CITY IS THE BEST!

"Thanks guys, you rule!
-Jeremy @ Pacific Rim
"


Verified
1/5

2021-09-02

This is how NOT to run an online store

"The shopping cart is extremely difficult to find. If you accidentally click on anything it takes you out of the shopping cart and erases all information. "


Verified
5/5

2021-09-01

Great job

"Great job. Keep up the good work."


Verified
5/5

2021-08-31

Friendly Staff.

"Talked to Brian over the phone. He is very friendly."


Verified
5/5

2021-08-28

Easy!

"Couldn’t of been more easy to order my parts! Can’t wait until they come in"


Verified
5/5

2021-07-16

Great Parts Department

"30 year old 4runner. Lot of parts no longer available for trim and sub systems. Parts guru Adam spent a big chunk of time on the phone with me getting me part numbers and alternates for the things I needed. Then told me to order from them online to save money and get a discount. Big thumbs up."


Verified
5/5

2021-08-23

Notified Same day of order status

"They had one of my parts the next day. The parts department staff were very professional and polite."


Verified
5/5

2021-08-23

Very pleased with todays service

"Called for help and was done with my online order in 10 minutes. Parts department is one of a kind."


Verified
5/5

2021-08-21

best customer service

"It was easy n smooth.
Excellent customer service.
"


Verified
5/5

2021-08-13

GREAT SERVICE TALKING TO PARTS DEPARTMENT

"TROY ALWAYS DOES A GREAT JOB WITH CUSTOMER SERVICE"