"Searching and navigating could be a better experience by using "type ahead search". There seemed to be several circles I had to make to get to where I wanted to go"
"Got new TRD wheels for my 4Runner!"
"It was very easy to navigate through "
"No automatic fill-in. have to enter your VIN twice. Have to work through your categories even if you have the part number. "
"I like the easy acces to found parts in your store"
"Easy enough for an old guy to order"
"First it said it didn't recognize my billing address, then my debut card wasn't recognized."
"best deals and that free shipping was the dealbreaker. my experience was making phone calls and checking multiple resources to make sure the parts needed were clear., since some parts had no images, or used old images. my application was on a 2020+ Highlander"
"Easy and straight forward, nice online discount, appreciate that… "
"Thanks Adam! I'll be back for more business"
"Easy to use the web site. Adding the VIN makes me sure the parts fit my model of truck. The option to pick up at the dealership is attractive to me; I can swing by on the way home from work."
"Used the web site to find the parts for my LC. Confirmed they were correct by checking against my VIN."
"easy to use payment system with PayPal."
"Hatch seal for 98 Sienna. Smooth website experience. Very helpful phone assistance. Lowest price I found for original mfr part. Free shipping, and hopefully prompt shipment/delivery (~2 days?)."
"This is the second time i've placed this order. The first time, my order was canceled without and warning due to a clerical issue with the system. So after waiting for 2-weeks, I finally called to get a status update. At which time I learned my original order was canceled because the system couldn't verify my shipping address...even though it was the same as my billing address."