"Original order was noticed by Jennifer as being incorrect for my vehicle. She contacted me, recommended the correct parts, and made it happen. Tough to beat that."
"Ordered on line after talking directly to the parts department on which battery was to be a replacement. Was told the part # to order. Had to put the part # in the search line to get the price. If I hadn’t called, I would’ve possibly ordered the wrong one and then I might not been able to return it. Ordered at 11:00pm and had it the next morning. "
"Parts department at this dealership is awesome and very accommodating!"
"Easy to order online and verify fit with my vehicle w/ the VIN
discount applied automatically when shopping online via Google - handy
Parts shipped FAST for delivery to the dealership… and pickup was a cinch
"
"I had unknowingly ordered the wrong part on line and was promptly notified of my error. They canceled the order and provided the proper part number. My bank was reimbursed within minutes. Very helpful!"
"Placed a parts order online. Great communication. Easy website to use. Got an email with time of arrival. "
"Arrived at the counter one day after I received my email that the online order item was ready. The person met me immediately, and had the order ready. I was out the door in less than a minute. "
"Friendly and courteous! Eager to help "
"My order was ready for pickup shortly after I completed it. With the online discount I got a great price on genuine OE parts. Cheaper than I could have bought an off brand at the local parts store."
"I was surprised that Toyota of Greenville (TOG) had an online sales portal. I used to buy from a dealership in Florida and pay shipping. The experience with TOG was excellent. There were two versions of the exact fit part to choose from and they let me know immediately via email after purchase that I chose the wrong one. Pick up in store was easy and the part was ready in one business day. Very satisfied with the service."
"Jennifer Melton is an amazing parts specialist and makes the parts ordering process like placing a hot knife on butter! Thank you! "