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Product & services pricing
4.48/5
Chance of future purchase:
4.48/5
Shipping & packaging:
3.87/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2020-05-27

Absolutely Great Service

"This is actually one of the best reviews I want to give a person because they show 4.7 you better raise them up to about 4.925 because I'm going to tell you something right now that Isaac was one hell of a guy and I'll tell you what it was very good coming from the north we live in the south we understand but I got news for you thank you! Thank You!"

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5/5

2020-05-16

GREAT

"QUICK SHIPPING, VERY INFORMATIVE ON PHONE CALL, GOOD PRICES, USED BEFORE WILL USE AGAIN,, THANK"

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5/5

2020-05-22

Excellent Company, Real People, Delivered Quickly

"Excellent company with real people support. They had outstanding knowledge of their products and delivered quickly. I ordered new rollers for an ancient ezloader trailer. They were able to guide me through the proper selection of the rollers that would actually fit. It does help to research their website before you call so you know what options might be available. They also have a comprehensive inventory essential to repairing your trailer or if you are doing preventative maintenance to avoid very undesirable breakdowns on busy or dark roads. They delivered as promised."

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3/5

2020-05-21

Expensive shipping

"Service was good but I purchased 8 each of tephlon pads that cost $2.64 each but it was 18 dollars to ship. I couldn’t find them anywhere else and needed them so I paid the shipping. I just think that 18 dollars is excessive considering the package would have cost me less than 5 dollar as to ship. Also 1 of the pads is not square as the others are. It will serve its purpose."

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5/5

2020-05-12

Replacement fenders for Log Splitter..

"Affordable, Informative through out the purchase/delivery process... I was warned that delivery may take longer due to the pandemic - They kept me up to date on the progress & I received my order exactly when they said I would. I will have to find some brackets (locally) to mount these since they are different than the original fenders - But that is totally my fault in my choice of fenders purchased. Great Deal would order from them again."

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5/5

2020-05-12

Customer service helped select correct items, fast shipping during Covid-19

"Spoke with the customer service representative who was very knowledgeable and helpful at identifying the correct parts. Even though staff was limited due to Covid-19, parts arrived faster than expected. Their prices were better than most. Highly recommend. "

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5/5

2020-05-07

excellent service

"Quick delivery. Trailer back on the road, boat in the water. Social distancing the best way possible. In my boat!"

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5/5

2020-05-05

Great Service and Product!

"Ordered the A75 Coupler Latch Replacement Kit on 4.25.20. Part arrived on 4.30.20 as advertised via ground shipping 3-5 days (MA to SC). Received multiple tracking notifications. Part arrived in good shape with instructions and was easy to install. Trailer hitch latches properly again -- thanks!"

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2/5

2020-05-05

Product description not accurate

"Gas strut claims to hold 100lbs. Didn’t work on 30lbs "


5/5

2020-05-02

Review update

"Originally, on April 28, 2020, I had given Trailer Parts Depot a score of four stars due to lack of understanding on my part, concerning a certain product. On April 30th, Isaiah, a company representative, e-mailed me and gave me some tips on how to handle the issue I was having. The same day, I got my delivery, which only took two days. I must say everything went well and as expected. I am very happy with the outcome, and will recommend their company to anyone because of to their fast caring service and the availability of products they carry."

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5/5

2020-04-21

"Fast delivery!!! Exactly what I needed. "

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5/5

2020-04-21

Will buy from again!

"Got everything I needed all in one site. Shipping was very fast"

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5/5

2020-04-01

great service and quick delivery

"Ordered side trailer guides for our Edgewater 248CX. Very reasonable shipping, quick delivery, and a great fit. Thank you"

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5/5

2020-03-16

#3500 trailer axle..

"Very fast service and axle was perfectly described...Thanks"

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5/5

2020-03-14

Top notch parts & service!

"Will definitely buy from again!"

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