"Ordered from Train Video Depot. Great service and product. Had fast e-mail stating one video was not in but shipped what was in quickly. Video that was not in was shipped a few days later at no additional charge. Very happy with service. Will purchase from them again. "
"I'm in Australia and have bought several DVDs over the past three years from TVD.
My experiences have been perfect.
The delivery times have been amazingly short and I can only put that down to the business shipping almost immediately they receive an order.
In addition, prices the quality of the products are excellent.
Highly recommended."
"I have ordered videos from Train Video Depot a number of times and they have always had quick service with my videos arriving in just a couple of days. Good prices too. I highly recommend them."
"For Europeans which are interested in american railroadvideos is this the best adress. Delivering,quality,price-all of this is here the best.I´m really very satisfied with this company.
best wishes from Austria
Franz"
"Great service and fast shipping. Even got a note with the DVD stating that if the DVD would have come loose in the box, they would replace it if it didn't work. I'd definately buy from them again! "
"Sam runs a quality establishment with Train Video Depot. His website is great and has reviews of the DVDs that are spot on my from my experience. He shipped my item the very next day and it arrived in good shape and as expected.
He runs occasional sales on his website and always makes sure his customer is satisfied by sending follow-up communication. I would buy from again!"
"Efficient dealer with excellent selection and good prices. This was the first time I have ordered from them, though I have bought rail videos on line for a decade. Shipping was very prompt, properly packed, and the DVDs were in perfect condition. Some of the videos I ordered turned out to be real bargains, and the free shipping further makes them competitive with just about anyone. I would buy from them again. Recommended.
Update: Same first-rate service in a 2nd order, Sept. 2011. One of the DVDs was defective; they replaced it within days, with a nice and apologetic e-mail (even though it wasn't their fault)."
"I have ordered a number of train video from The Train Depot in the last year, both on the phone and on line. I have received excellent service each and ever time. Each time the DVD were shipped out the same day, (if you call in the morning) and each time I received the DVD in two days. I have never had a problem with any of the DVD's. You also get a tracking number so it is easy to follow your package."
"Great prices, fast service, quality products. What more can you ask for?"
"My first Cab Ride DVD. Great is not the word. Loved it. My order was shipping in 4 days. They also told me of other great Cab Ride DVDs. A great store to do business with."
"I could not believe the speed at which the product arrived at my door. Ordered it on Saturday morning and received it Monday. It was shipped USPS so someone had to take it to the post office on Saturday. I would not hesitate to order from this company again. I really respect an organization that goes to that lenght to provide customer service."
"Have purchased several dvd's from this site. I found it very easy to use,reasonably priced items,quick &reasonable S&H to UK,and good communications, a great site that I will be happy to use again & again, "
"Excellent company to deal with. Very prompt service and order arrived quickly & in excellent condition. Highly recommended. "
"I ordered three DVDs, but one was not in stock. Trainvideodepot.com offered to split the shipment at no extra charge, but I opted to wait for the out of stock item.
I have always received good service from Sam, the owner of Trainvideodepot.com. I'm sure I will be buying more DVDs from him in the future.
Tom Johnson"
"it was a very good video and ordering was easy and simple. i will be bying more dvds from this company. the rating was very good thank you, look forward to bying more items in the future. Richard H. "