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0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-12-11

Great find!

"Ordered a replacement belt for my treadmill that has quite a few years on it and hopefully will get many more years of life and many miles!"


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Great news indeed! Thank you for your 5-star review!”


Verified
5/5

2023-12-11

New belt

"Was able to order, pay, and pick up
within 2 hours.
"


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Sounds like a complete win/win for all! Thank you for your 5-star review!”


Verified
5/5

2023-12-10

Customer service

"Very professional
Great attitude
"


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your 5-star review!”


Verified
5/5

2023-12-10

Satisfaction

"Had the correct part and quick delivery."


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Wonderful! Thank you for your 5-star review!”


Verified
5/5

2023-12-09

Exceptional service

"Received the item I needed in a timely fashion. Wasn’t sure it would be the exact fit as it was a generic replacement. Turned out being the perfect fit and better quality than the original."


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! Our upgraded parts are amazing! Thank you for sharing your 5-star review!”


Verified
5/5

2023-12-09

Very helpful staff

"Made sure I received the correct part. Also got here fast.
"


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review! Glad to help!”


Verified
5/5

2023-12-09

Well done

"The ordered product was delivered promptly; I don't think it was available anywhere else so I was glad Treadmill Doctor had it. I had a devil of a time installing it, but that was because my machine is old and has some quirks that had to be overcome--no fault of the treadmill from Treadmill Doctor. "


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Glad to hear you were able to save your machine! Thank you for finding us and for your 5-star review!”


Verified
5/5

2023-12-09

Very Good Running Belt

"I’ve put about 50 miles on the new belt (for a Sole F-80). Everything is working like a new unit - belt and motor running smoothly and cool. I also did a load test (current draw) - less than 1 amp at 4 mph with no load, and about 3 amps at 4 mph with load (runner). I’m very pleased with this new belt."


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Wonderful news indeed! Thank you for sharing and for your 5-star review!”


Verified
5/5

2023-12-06

Wrong part great customer service

"Upset about receiving wrong part however, they actually called me after the review and and are refunding my money and actually not charging me a restocking fee. Great service rare these days. I would highly recommend them."


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for sharing your 5-star review!”


Verified
5/5

2023-12-08

The Circuit Board

"Was great customer service help on the phone, parts came quick with easy instructions and install. Person on the phone diagnosed the problem quickly and was 100% right!!! Thank you!! "


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for trusting us to help and for your 5-star review!”


Verified
4/5

2023-12-08

decent

"super lightweight gym chalk. not as easy to crumble. it did come broken. shipping was super inaccurate as well"


Rep reply posted 2024-07-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Thank you for your 4-star review! Your patronage and feedback regarding your interactions with Treadmill Doctor are immensely valued by us. We reviewed this and see you worked with our team to resolve the issues. Should you wish to discuss the matter or require assistance down the line, our team is always ready and willing to support you. Once more, we extend our heartfelt thanks!”


Verified
5/5

2023-12-08

Treadmill Fixed

"The new deck came and after I installed it I’m running again in my basement."


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on the install as they can be tricky and glad to hear you are up and running! Thank you for your 5-star review!”


Verified
5/5

2023-12-07

So Awesome

"They helped me find exaclty what I needed to get our treadmill working again! Short delivery time! "


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Glad news indeed! Thank you for your 5-star review!”


Verified
5/5

2023-12-07

Very helpful!

"Knowledgeable, helped diagnose the problem, sent me the needed part"


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Awesome! Thank you for your 5-star review!”


Verified
5/5

2023-12-07

New walking belt

"Belt came fast. Correct one. They also texted me a couple links to videos to help me figure out how to replace the belt. Great experience."


Rep reply posted 2023-12-11
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! We are happy to help in any way we can! Thank you for your 5-star review!”