"Great customer service. Somehow got the wrong treadmill deck but they made it right and worked with me to ship the correct one."
"Part got here quickly.. fit perfectly on the treadmill. Seamless process.. would definitely buy thru here again."
“Wonderful news! Thank you for your order and your 5-star review!”
"Who i spoke with was very helpful in identifying exactly what I needed and provided a link to a tutorial to aid in the repair"
“The Doc is IN! We are truly happy to be of service :)”
"Motor drive belt slips, this belt keeps the treadmill running well. Excellent service."
“We are happy to help! Thank you very much for your 5-star review!”
"Our made in NJ Pacemaster treadmill is still running strong after 26 years of daily use. Although we were going to kick it to the curb recently when it started making noise. We took a chance and ordered a replacement walking belt from TM Doctor and now it works and sounds like new. Fast shipping too. BTW our son played ice hockey for Ole Miss and their home rink is in your home town of Olive Branch. Thank you!!!"
“Awesome news about your son! We are happy to be of service and triple happy to have helped save your older machine! Thank you for sharing and for your 5-star review!”
"I have an older Cardio Zone Elite Max HRT treadmill that I have put many thousands of miles on. I learned that walking belts are only expected to last 300-500 hours of use before they are worn. I had replaced the belt before using a belt from Treadmill Doctor and that belt lasted about 650 hours! I was not sure I could still find a replacement belt. To my happy surprise, they had a belt and I replaced it recently. It fit perfectly and now the treadmill is running nice and smoothly again. I hope they still have a belt in a couple of years when this one ears out!"
“We plan on it! Thank you for your repeat business and your 5-star review!”
"Part was an exact replacement as described, fast shipping, very pleasant shopping experience. "
“We are happy you had a pleasant experience with us! Thank you for your 5-star review!”
"Needed a replacement walking belt. It was easy to locate and order. Shipping was quick. Fit was perfect. I would recommend this supplier. Thanks"
“We truly appreciate any and all recommendations as word of mouth goes a long way in building a successful business! Thank you! ”
"My 15 year old treadmill needed a new speed control switch. The manufacturer told me they had none. Treadmill Doctor back ordered it for me. It took about two weeks, but they delivered on the order somehow."
“Woohoo for the win! So glad we could help! Thank you for your 5-star review!”
"My package arrived on time and good conditions. I highly recommend this provider."
“We gladly thank you for all recommendations and for your 5-star review!”
"Ordered a control board -- customer service was terrific in helping me determine which one I needed. thanks!"
“The Doc is IN! Thank you for trusting us to help and for your 5-star review!”
"Part well packaged and worked."
“Great news! Thank you for your 5-star review!”
"63 dollars shipping charge upfront. Hidden 60 dollar charge on delivery including unsolicited broker charge to cross border. Therefore more than 300 cdn for a 169 cdn part. "
“Hello and thank you for sharing your concerns. Before payment is taken by our company the customer must agree to our terms of service. Our terms of service state we do not pay international tariffs or any fees associated with international shipping. ”
"The item I ordered, was the item I received!"
“Thank you for your 5-star review! ”
"Prompt service, a minor mixup with the delivery address was quickly resolved. The items were well packed."
“Thank you for your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“Thank you for your 5-star review! ”