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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2019-07-30

Excellent service, awesome experience

"Tristate camera was great to do business with shipping was fast. The product came as described. They called me to ensure the shipping address was a mailing address so the package would safely arrive. Overall great experience."

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Verified
5/5

2019-07-30

Great experience

"Quick delivery and great price. "


Verified
5/5

2019-07-30

Everything as advertised

"Everything as advertised, quick service and follow-up phone call! Excellent"


Verified
3/5

2019-07-29

Got the camera and could not use it

"The camera arrived and I tried to use it that night and charged the battery. when setting up the camera for the first time I had to set up the date and time and choose a few other options. Was not able to do it because the battery did not have enough of a charge. Tried to charge the battery again and this time I was able to only get a few seconds into the menu and camera shut off. I was asked to send back the battery and charger and they would then test out the items to determine which one was bad and had to do it at my expense, which I should not have to do. I decided to buy a charger online since that is what I believed was bad and sure enough that was the case. I sent in only the charger on 7-17-19 which they received on 7-19-19. Wrote the RMA number all over the box to make sure they would see it. Today is 7-29-19 and I have not heard from them. So I sent them an email and called but they were closed. They close at 6 PM. Rather than not being able to use my new camera I bought another charger, and I don't mind having two chargers. I will update this post once I get my replacement charger. The camera is great, have never dealt with Tristate Camera before so will see how the service goes."

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Verified
5/5

2019-07-29

Canon SX720HS

"After placing an order, I received a phone call from TriState asking if I wanted to purchase a few accessories, which I declined. However, I was offered an extended warranty at a significant discount which I did purchase. The camera was shipped later that day and delivered on the date indicated by UPS tracking. OEM packaging was inserted into a UPS box, adding added protection. I am extremely pleased with pricing and customer service provided by TriState Camera. "

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Verified
5/5

2019-07-29

Great!

"Great price and got my products much sooner than expected!"

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Verified
5/5

2019-07-29

Patient and Understanding

"Great Customer service; I placed an order, and then read reviews and decided to cancel the order, without hesitation they refunded. I will place an order the next time I need camera equipment!"

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Verified
5/5

2019-07-28

Great product, price, and ship time

"My wife and I ordered a Cannon camera and it was exactly what we wanted. Thanks Yall!"


Verified
5/5

2019-07-27

Quite Pleased

"I was very happy with my experience. I found a camera I had been looking for, available and at a good price. Shipping was quick and it arrived within a very short period of time and packaged well."

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Verified
5/5

2019-07-26

Great service and prices

"TrState called to correct an error I made in my order. Order arrived promptly. Great prices."


Verified
5/5

2019-07-26

awesome

"it arrived quicker than I thought. They mailed it fast."

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Verified
5/5

2019-07-25

Got exactly what I wanted at a terrific price

"I had concerns about the camera and/or lens being parted out, grey market, incomplete, etc. Nope, I got exactly the full retail camera and lens that everyone else sells for a great price. I will come back to this store in the future for items. Shipping was super fast, no hassle (they called to confirm, suggest some add-ons, that's pretty common and it was a single call, no big deal). "

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Verified
5/5

2019-07-25

Great prices, quick shipping, awesome customer service

"This is a great place to purchase photography-related gear. I've bought from them three times now and all three times were great. The first time they called to make sure everything was right with the order and to ask if I saw the discounted extended warranty, in case I was interested. Definitely recommend them for anyone looking for great prices and awesome customer service."

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Verified
5/5

2019-07-19

Good

"I purchased a Nikon B7500 kit And had some concerns. Was contacted by the company and they made everything good. I have faith in this company and would use them again "


Verified
5/5

2019-07-24

Great product, fast shipping

"Very happy with my purchase. Will look to Tri-State Camera for future needs."