ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2019-07-02

Prompt service and good price

"Good deals online. Prompt delivery"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-07-01

I would do business with these guys again. Product as advertised, on time.

"I would do business with these guys again. Product as advertised, on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-30

customer friendly

"Great customer service..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-27

Shipped promptly.

"All was done as it should be. Received the order quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-26

Nichon Monarch 5

"My new binoculars were $40 under prices elsewhere. They were delivered earlier than promised. I have used them twice and they function as well or better than I expected. I appreciate the great value and service.
Tom Denison
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-26

Good value and service

"Lense was a gift. Recipient is thrilled. TriState called before the order shipped to verify my order and to advise me on warranties availble. Order arrived on-time and was well packaged."


Verified
5/5

2019-06-25

Good service.

"Good service. Thank you!!!"


Verified
5/5

2019-06-25

Great prices and customer service

"I found a Canon lens at the most reasonable price at TriState. Their customer service was fantastic and the lens arrived in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-24

GoPro Hero 7 Silver

"GoPro Hero 7 Silver arrived in 3 days, new and as expected. Happy with my purchase so far. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-24

Great customer service!

"I recieved a phone call to confirm my order. Great service!"


Verified
2/5

2019-06-23

False Advertisement

"I will start by saying that it was my decision to keep the lens and that they were willing to accept my return. However, the misrepresentation of the product is inexcusable. The lens is a gray market lens and should have been marketed as such. I do not trust this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-23

Helpful and friendly and quick service

"Called me to see if I wanted other options that I didn't know about. Very helpful and friendly. Shipping was quick. I would use again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-23

Excellent customer service

"Seamless and worry free experience"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2019-06-23

Fantastic Camera Purchase

"I ordered a high end camera and lens from TriState at an unbeatable price. Shipping was instant and items arrived quickly and were perfect. Very happy with my experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-15

Can't Beat TriState!!!

"Great inventory at a terrific value with super fast delivery! Had a question about an install procedure related to my camera and the service rep (Charlie) went & got the camera from inventory, called me back and answered my question in less than 15mins! Now that's what I call service!!! In my over 20 years shopping online (started when Amazon only sold hard cover books back in 1996) have never encountered such conscientious & attentive service!
Way to go CHARLIE!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service