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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2018-12-06

Prompt delivery

"Ordered Olympus TG-5 camera for a gift late one evening and early next morning was called by TriState saying that the black color was not available - only red which was the color I really wanted anyway. Shipped it immediately. Would buy from them again. Good price. "

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Verified
5/5

2018-11-22

Canon EF 100-400mm f/4.5-5.6L IS II USM

"Lowest price found. Delivered as expected. Will gladly do business again with TriState."

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Verified
5/5

2018-12-05

Great seller

"Great seller, everything said was delivered. Would definitely shop here again."


Verified
4/5

2018-12-05

Slow delivery

"I took out one star because it took Tri-State two weeks (11/21-12/4) to deliver the camera. I ordered camera charge from Hong Kong on 11/20, and charger arrived on on 12/3. I lived in California, Tri-State is in NY. It took the same days across Pacific Ocean and across America."


Verified
5/5

2018-12-05

Excellent

"They had what I was looking for at a good fair price. This is my new “go to” store for cameras. "


Verified
5/5

2018-12-05

Not as bad as it looks

"website looks sketchy but they reply fast and are legit"


Verified
5/5

2018-12-05

Excellent seller

"Excellent experience, great price and speedy delivery. Bought a Canon Powershot 540sx."

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Verified
1/5

2018-12-05

One star because I can't submit a zero

"They get one star because I can't give them a zero. Bought a Nikon B700 camera and it went bad in under a year. Sent it to Nikon for repair and was told it had no warranty because it was "gray market" and was meant to be sold in India rather than the US. Tristate wants me to send it to them (I pay shipping) for repair with $25 for return shipping. I'll toss it in the trash before I spend another $50 on it. Should have bought from someone else and should have bought something other than Nikon. Took Nikon two months to let me know the problem. I feel I have been defrauded."


Verified
5/5

2018-12-05

Shopping experienco

"Had what I was looking for I put in search box it popped up with several other of same brands, comparisons, etc, prices, I picked one I wanted read great discriptions and reviews, and put it in the cart , ease of checking out, Wal la done deal. "

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Verified
3/5

2018-12-04

"Ordered cameras for Xmas, the boxes they were sent in do not match the item received. Also ordered two zoom lenses that did not come in boxes and had no paperwork, warranties, directions, nothing! Disappointing. "


Verified
5/5

2018-12-04

Fast shipping, great price and exactly as described.

"Ordered online, and quickly received an order acknowledgement. Someone called the next day and confirmed the details and let me know that my EOS R was on the way. It was well packaged and exactly as described. Very happy."

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Verified
5/5

2018-12-04

Nikon binocs

"Item arrived as described in a timely fashion."


Verified
5/5

2018-12-04

"amazing camera and beautiful classy case! I would highly recommend this company! this is my new go to, to get cameras! They have very competitive pricing!"

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Verified
5/5

2018-12-04

Got what I ordered... Quickly.

"Not much more to tell. What's this crap that the review experience has to be at least 25 characters? I bought it, they shipped it. Period."


Verified
5/5

2018-12-04

Great follow up.

"Awesome experience! I had a great purchase and sales follow up. "