ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.18/5
Chance of future purchase:
3.34/5
Shipping & packaging:
4.02/5
Customer service:
3.31/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2018-10-22

Great communication!! FAST SHIPPING!!

"Called and gave me a emailed tracking number. Arrived on time in great condition. Would use again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2018-10-21

ITEM NOT REALLY IN STOCK

"The order was placed and receipt given for an in stock item. They call me and I learn the item is not really in stock although the on-line store shows it is and all my info went into their system. I am not saying that they will steal but the strategy is used by many pirates.
What would you think?
"


Verified
5/5

2018-10-21

RJM @ Macon Ga.

"Just happened to wonder across your website site . Started looking found the camera I liked so I purchased it."

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2018-10-20

No complaints except for packaging

"Price was right. Delivery was fast for free ground. Box on expensive binocs was crushed a bit. Tristate's box only had pillows on two sides. I'd suggest bubblewrap instead to give protection on all sides. Luckily it didn't seem to affect the binocs."


Verified
5/5

2018-10-19

Just as expected. Perfect

"Easy to order online, received the package intact on the day it was promised, it worked out just the way I expected.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2018-10-19

Great Camera! Fast Zoom!

"Everything went as normal with an online purchase. Item arrive a day late in a VERY beat up package from UPS! Looks like it was torn open and re-taped. However the camera was undamaged and works fine!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-10-18

Great service!

"I ordered a camera package. Price was great,shipping was free and fast."


Verified
5/5

2018-10-18

Excellent Service

"The items arrived on time and were exactly what I wanted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-10-17

Arrived on time as promised.

"Representative was professional and courtesy. The camera arrived in a timely manner as promised."


Verified
4/5

2018-10-16

Took to long to ship

"Ordered it on Wednesday it left the warehouse the next Monday."


Verified
5/5

2018-10-15

Great customer support

" Great seller
At first I thought ooooooo nooooooooo, order one camera and received two by accident ... billed for two. so in a way it gave the queen ( My Wife - God Bless The Queen) a chance to decide if she like the black or silver.
Thank you for the great service that was way above any I have in years.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-15

Order was seamless and perfect!

"Using Tri-state camera was easy and seamless. I also love the bundles as they are a great value. I would recommend tri-state to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-10-15

Great Experience

"I ordered a brand new Canon EOS T6 with the bag and extra lense. They called the day after I submitted my order to check if I had the correct SD card and also talk about warranty’s. Everything arrived perfect and for a price you cannot beat! Will use them again in the future and recommend to others. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-10-14

Very good service

"Helpful staff, fast service, quality product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-13

Satisfactory Purchase of Camera and SD Card

"I purchased a point-and-shoot camera for my granddaughter and an 8G SD card. I searched several sites online before selecting TriState Camera, Video and Computers. Their price for a comparable camera was lower and include free shipping. The SD card was a separate purchase, which some merchants included in their higher cost cameras. However, the card sold by TriState had larger storage capacity than was offered in other camera sales. More storage capacity will be an asset. The delivery was slower than expected, but that was over the Columbus Day weekend. It took less than a week. "