ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.18/5
Chance of future purchase:
3.34/5
Shipping & packaging:
4.02/5
Customer service:
3.31/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2018-08-05

Very good service, answered my questions expeditiously

"Very good experience, was very satisfied"


Verified
5/5

2018-08-04

Canon eos200d

"Efficient, gentle and willing to find a solution !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-03

Fast shipping

"Great prices and received my item quickly - packaged well!"


Verified
4/5

2018-08-03

TriState Delivered

"I recently bought a Canon PowerShot camera from TriState. Their web site was clear, and easy to choose among a wide variety of packages that offered a range of options. Pricing was competitive with other outfits. They promised 3 day delivery, and made good on that offer. Everything arrived in one box, and all of it correct and undamaged. They even made a follow-up call after my order to confirm the items were correct. No complaints and overall, a good deal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-08-01

Binoculars

"Great price and fast delivery. The clarity is unbelievable."


Verified
5/5

2018-07-31

Simply, Uncomplicated, Fast

"Camera was received three days after order, and was exactly as advertised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-07-31

Quick & Easy

"It was quick and easy to make a purchase with TriState Camera."


Verified
5/5

2018-07-31

Very happy!

"I am very happy with my TriState Camera experience. The order process was simple and I received my item in a timely matter."


Verified
5/5

2018-07-27

Packaging issues, but all is well

"I had some packaging issues but with the speedy assistance of the extremely helpful, bend-over-backwards-to-make-it-right service folks we got it straightened out in short order. Very satisfied with these Tristate!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Verified
5/5

2018-07-30

Best deal, best service

"I had picked out the camera that I wanted, but was dismayed by varying prices. How could my local Best Buy be charging so much? I waited for awhile to see if there would be a local sale. There wasn't. I looked online at Amazon and they were selling the camera at what Best Buy was. Then I saw a Tri-State ad for $150 less than what Best Buy or Amazon. Could this be right? Was it new or refurbished? Did it come with a lens? Satisfied, I ordered.

Within a day a representative called me up and told me that a memory card was not included, and asked if I wanted one. He also explained to me the warranty plan that they had. No pressure, just a friendly call. He told me my camera was in the mail.

And it was! In 48 hours I had my camera, shipping included in the low price! I am a satisfied and happy customer and will look to Tri-State for my future camera needs.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-07-30

camera Canon 80 D

"I did not end up buying the camera from them. But they seems like pretty good. "


Verified
5/5

2018-07-30

love the new lens I got!

"fast service! good quality!"


Verified
5/5

2018-07-30

Thanks!

"Fast and great transaction!"


Verified
5/5

2018-07-29

Addressed my issue and resolved it immediately

"When ordering, I was charged the wrong shipping amount. It was a weekend order so I sent TriState an email. First thing on Monday morning TriState called me, emailed me and resolved the issue. I received my order promptly also."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-07-28

Great!

"Easy and a very fast shipment process."