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Product & services pricing
4.18/5
Chance of future purchase:
3.34/5
Shipping & packaging:
4.02/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2021-10-14

Even when it doesn't work out ...

"The part I needed urgently turned out not to be in stock and wouldn't be in for a week. Because I'd ordered expedited delivery TriState knew time was of the essence and contacted me immediately so that I could try something else. Many thanks!"

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Verified
5/5

2021-10-14

Easy, seamless purchase

"They delivered my Canon package precisely as advertised, on time, without a hitch."

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Verified
5/5

2021-10-13

Great Care

"Items were carefully packed and arrived flawlessly with no delays."

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Verified
5/5

2021-10-12

Great customer service and lightning fast shipping

"I purchased a Nikon Z 6II with FTZ adapter on 10/5/21. It arrived on 10/7/21 (I am in north central PA). Very competitive price. A salesman called me on 10/6/21 to let me know that they were getting my order ready to ship. He ask if I needed a spare battery and explained to me that the mirrorless camera will definitely need a spare. I had them add the battery. Everything arrived in order and packaged well. I am very happy with TriState Camera and would indeed order from them again. And BTW, the camera definitely needs a spare battery! Maybe even a third."

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Verified
5/5

2021-10-12

Speedy Right

"Best price, correct product, fast service"

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Verified
5/5

2021-10-10

PERFECTION

"Perfect Transaction, Thank You!!!"

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Verified
5/5

2021-10-09

Can't beat the price, just know what you're buying

"I was a bit leary about buying from them because they offer grey market products, but I was only buying headphones and felt comfortable that I would never need to have them repaired. Price was $40-50 less than everywhere else. Shipping was fast, product is great!"

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Verified
5/5

2021-10-02

Easy peasy

"It was nice and easy. Simple checkout experience. "

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Verified
5/5

2019-11-22

Excellent

"I have been nothing but satisfied with the service, products, and delivery of all the lenses that I have purchased. I highly recommend TriState Camera.
"

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Verified
3/5

2021-09-30

Finally here!

"I think Tristate Camera needs to revamp their follow-up policy. I ordered 2 Nikon batteries which never arrived but the payment went through via PayPal. I emailed with no response, then called and was told if came back undeliverable. Ok no problem, but I was never notifed of the issue via email or phone. After speaking with the gentleman who was very nice. He said he would ship it out on another carrier. Well it arrived and the order was correct but again no notice of it being shipped, no tracking number nothing.
This should be the norm when shipping an order out to a customer.
"

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Verified
4/5

2021-09-28

Great price, good website

"Sipping info and updates require continuous sign in versus auto updates to me. Not a huge issue, just a bit of an inconvenience."

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Verified
5/5

2021-09-27

Best service, price and products

"This was my first time ordering from Tri-State. I loved the way everything was handled from the time I ordered to delivery. I ordered a camera for his birthday and it arrived before his day."

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Verified
5/5

2021-09-23

Great prices, fast shipping, and personalized service

"I needed to replace a Nikon DSLR body and spoke to the good folks at TriState to price out potential cameras. The conversation felt like I was talking to a fellow photographer rather than a salesman, and we found what turned out to be the perfect solution for my style and budget! They even called to make sure I'd be ready for shipment, as it was going out earlier than expected. "

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Verified
5/5

2021-09-23

Great selection; Great Price; Great customer service Tri-State Camera

"I was looking everywhere for a replacement of my Sony Cyber-Shot 14.1 which broke after 12 years. Best Buy, Walmart, Target did not have anything in stock and I looked online for 3 days. I found Tri-State Camera and they had an upgrade in stock and promised next day delivery. I had a few questions on my order and they actually called me back! The camera works fine, a Sony Cyber-Shot 20.1, came with accessories and a good (for a change) manual."

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Verified
5/5

2021-09-18

Easy purchase

"Easy and simple process. Delivered as promised to."