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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2020-01-30

Excellent service

"Arrivedtimely and in great shape"


Verified
5/5

2020-01-29

Sony A6000

"I ordered a camera online, received a confirmation phone call, and my camera arrived two days later! It's exactly what I wanted, was an excellent price and was shipped really quickly. Perfect!"

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Verified
5/5

2020-01-28

More than surprised super fast shipping!

"It was amazing fast shipping and you get what you pay for "

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Verified
5/5

2020-01-28

Good transaction. Would use again.

"My order was correct and arrived in a reasonable amount of time. "

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Verified
3/5

2020-01-28

Product was fine, but apparently no manufacturer warranty.

"I recently ordered a Canon lens from TriState. The lens appears to be new, works great and arrived on time. However, it arrived without a warranty card from Canon. I called Canon to ask about it, and they said that TriState is not on their list of authorized distributors. This means that Canon technically doesn't warrant lenses distributed by non-authorized resellers such as TriState. When I called TriState to ask about this, they said "Oh, no problem - we'll send out a warranty card." The warranty card I received was not from Canon; it was a generic warranty card with TriState's name on it. I'm not sure what kind of warranty service I will get if this lens breaks.

The lens I bought was inexpensive and works great, so I'm not too stressed about this situation. However, buyers should be aware that they may not be able to get warranty cards / service from Canon if they buy Canon products from TriState.
"

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Verified
5/5

2020-01-27

Received what I ordered fast.

"I wish all places could get me what I ordered as fast. No problems, just great prices."

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Verified
5/5

2020-01-26

Excellent communication, timely delivery & great camera

"Excellent from start to finish "


Verified
5/5

2020-01-26

Best price around

"I searched for the best prices on this lens and I couldn't beat Tri-State. While it was an imported model, even for the 3 years no fault waranty, it was still $900 cheaper than anything on Amazon. "

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Verified
5/5

2020-01-25

Quick turnaround time

"Got the camera I ordered quickly "


Verified
5/5

2020-01-25

Excellent Experience

"Order canon eos r. Great price, paid for two day shipping. No complaints. Would buy from Tristate again."

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Verified
5/5

2020-01-25

Good Purchase

"Good purchase with buyer. No issues. Love the camera and accessories!"

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Verified
5/5

2020-01-24

Fast delivery, good price

"Ordered a Canon ef-m 18-150mm f/3.5-6.3 camera. A very good price, free delivery, and it arrived in very few days (probably would have been even faster if not spanning a holiday weekend). Lens seems to be working well, overall a happy experience."

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Verified
1/5

2020-01-21

confidence in all info submitted

"Over one hour to order
We do not use. “Hmephone”
Why: robo calls so don’t answer unless
We know caller
To much duplicity of info required
Guaranteed to never waste time on this
Site.
"

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Verified
5/5

2020-01-23

Tristate has the best price

"Everything came as expected in a timely manner"


Verified
5/5

2020-01-22

Seamless process-great product-will use again without any hesitation

"I had never run across TriState Camera before my current purchase. They are now on the top of my search list for camera equipment. If they have what i am looking for at a competitive price, I would order from them first."

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