ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
5/5

2020-01-08

FANTASTIC! Thank you!

"Ordering was a breeze, I ordered an 800D camera body. They called me the next day (ordered late at night on new years day) and to let me know that this was for the camera body only, and just to make sure that I knew there would be no lens with the camera. I was impressed and happy to get the call, I only needed the camera body as I was upgrading a 2004 rebel camera, but knew that I wanted to do business with them since they went out of their way to let me know just in case!
That is customer service! I highly recommend them and will be purchasing again for sure! Oh and it was supposed to deliver on Monday, it came Saturday!!! FAST shipping!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-07

Great Esperiance

"I bought a Canon camera to take on a trip. There was a limited time window to get the camera to me before I left. The staff at TriState went out of their way to ship the camera to me before I left. It shipped on a holiday (New Years Day) and arrived on time. This personal touch has earned my appreciation. Thanks TriState."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-07

Best deal in town

"Great price. Super fast shipping. What more could you want?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-06

Great seller

"They had what I wanted in stock, they shipped it fast, and I got it quick. What more could you want"


Verified
5/5

2020-01-05

Good Delivery timimg

"Good Price and timely delivery"


Verified
5/5

2020-01-04

Great service

"Quick and easy - shipping was very fast. Would use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-01-04

Very Good Service

"I received just what I ordered in a timely manner. I will order from this company again."


Verified
4/5

2020-01-04

Nikon camera

"To whom it may concern
I received the package/camera on 1-3-2020. the outer box look like it had been kicked around. it was crushed on one corner (have pictures). The inner box that holds the camera was also crushed in-ward (on the camera side ). the box was of a thinner cardboard that one would not expect to ship a expensive piece of equipment in. i have let the camera and battery sit for 24 hours to warn up to normal temperature . it will be tested today 1-4-2020.
thank you
George Baker
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2020-01-03

Great Experience!

"I was a bit concerned ordering right after Christmas but TriState Camera quickly shipped my ordered item and it arrived sooner than originally estimated. Product was well packaged and arrived in excellent condition. I would purchase again from TriState Camera based on this experience. Thanks so much for your excellent customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-01

Everything was great!

"TriState did a Good job! The product is made of cheap plastic."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-01

Very positive experience

"Great prices, good prompt service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-28

Nikon

"Was very pleased & Happy with my order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-28

Price and service

"Quick and everything was there as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-28

Highly recommend

"Great company to deal with. Any questions just give them a call. They are there to make your buying experience an excellent one. Thank you! "


Verified
5/5

2019-12-26

Bought a camera at a great price. It arrived new, on time, and as advertised. Thanks!

"Bought a camera at a great price. It arrived new, on time, and as advertised. Thanks!"