ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-01-20

Great quality

"great quality, will continue to order from here!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-01-20

"Was a pleasure although i see sometimes your stuff goes out of stock quick was still able to find some great stuff for the kids for the program "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-01-20

Easy Ordering

"Great product selection, easy ordering, and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-01-20

Trophy Depot is EVERYTHING!

"Trophy depot never dissapoints! The awards are sturdy, the spelling is always correct and the recipients are always pleased when they receive them. Thank you for making gift giving easy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-01-20

Order early

"I have been a loyal customer for years. I love the products. The prices are not excessive. The new flat-rate shipping is nice. So, order early and the transaction will be the best you can imagine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-01-19

First Time Buyer

"Need an easier way to place the order when the trophies being ordered are identical except for a minor change on the engraving. Too time consuming to have to re-enter information every time. Need a copy option with an update the ability to update."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2019-01-19

"It was easy and straight forward. Like the shopping cart save feature. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2019-01-18

Odd that you need to "save" the cart

"Apparently, after creating an account, you also need to save your cart. There were no prompts to do so, and when I went back in the next day to add credit card info to an award I'd already designed, my work was all gone and I had to start over from scratch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-01-18

Web Site Mal Functions

"I saved my cart and when I went back to check out, found that my order had tripled and new items were added that I never put in my cart. It took forever to get rid of these items.
It took me hours to place my order due to having to enter engraving details for each item. Trophy Depot could have saved me so much time if they had the option to re-order the same items as in the past.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-01-18

"appreciated the easy on line ordering"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2019-01-18

Additional engraved plate

"I ordered an egraved plate for the trophy I ordered last year. While the plate was reasonably priced at just under $4 the shipping cost 7.95 as the cheapest option. This item requires at most a stamp. There should be an option for this but currently the cheapest option is 7.95. I hope in the future this will be addressed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-01-18

SAVED CART

"I would save my cart, leave the website, come back and the cart was messed up saving items 3 or 4 times or erasing items that I had saved prior."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2019-01-18

Preview Preview

"I wish there was a way to preview my order BEFORE I submitted it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-01-18

Amazing

"Good experience, and will do it again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-01-18

Great Experience

"Thank you for adding flat rate shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases