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Product & services pricing
4.65/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-03-04

Consis

"I always enjoying shopping at Tru Tech. They are always having what I need in stock and at a reasonable price. Big fan and will continue to be a loyal customer."

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Rep reply posted 2023-03-06
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-03-04

"Good Availability / very efficient."

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Rep reply posted 2023-03-06
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback!”


Verified
2/5

2023-03-02

Was a good review

"Customer service is horrible. Probably going to be my last orders from this company. Greg is not helpful whatsoever. "


Verified
4/5

2023-03-03

Great HVAC tech support and services

"Reason why I purchased from this company is their exceptional warranty support "

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Rep reply posted 2023-03-06
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
4/5

2023-03-03

I Bought stuff

"The purchase went relatively smooth. When I approved the purchase it pointed me to review my shipping address when I needed to reselect the purchase payment type."

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Rep reply posted 2023-03-06
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience. We are working toward improving the shopping experience for each user.”


Verified
5/5

2023-03-03

140

"Good service and good response time"

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Rep reply posted 2023-03-06
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review!”


Verified
5/5

2023-03-03

quick & in stock

"always easy and fast and in stock"


Rep reply posted 2023-03-06
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review!”


Verified
3/5

2023-03-03

"Great prices and always have the best tools "

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Rep reply posted 2023-03-06
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback!”


Verified
3/5

2023-03-02

Site crashed

"Site crashed the first time I tried to place my order "


Rep reply posted 2023-03-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience. We are working toward improving the shopping experience for each user.”


Verified
5/5

2023-03-02

Very responsive website. Efficient

"Quick email and easy to navigate the website. Appreciate it team"


Rep reply posted 2023-03-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
1/5

2023-03-02

Website checked out during

"Attempted to use apple post to check out twice. Each time website would try to process showing a padlock with a check mark. I checked bank account and no transaction went through. Manually entered cc info and order seems to have processed now"


Rep reply posted 2023-03-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your feedback and apologize for any inconvenience. We are working toward improving the shopping experience for each user.”


Verified
5/5

2023-03-02

Nice site to work with

"Found all tools I needed and more good prices to thanks"


Rep reply posted 2023-03-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your business!”


Verified
4/5

2023-03-02

Thank you affirm and trutech

"I could buy these tools from the parts house but they dont offer payment plans like affirm does. This is the reason i come back so i can get the tools i need/want and not break the bank "

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Rep reply posted 2023-03-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback!”


Verified
5/5

2023-03-02

Precisely what I needed

"Very straightforward and helpful "

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Rep reply posted 2023-03-02
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review!”


Verified
5/5

2023-03-01

great tools

"some prices on some items are higher than amazon.com"


Rep reply posted 2023-03-01
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your review! We've sent you a message. ”